Safety & Awareness

“You talk, we listen” is the motto of our Mindful Crew. If you ever find yourself in a difficult situation, feel uncomfortable, or simply need someone to talk to, our festival chaplains are here for you!

You can approach them anytime and let them know what’s on your mind. They can take you to a quiet, safe space away from the crowd and help you cope with the situation.

You’ll find the Mindful Crew at the campsite and in the infield — look for the green high-visibility vests!

Of course, you can also ask for festival chaplain support at any bar, the Service Center, or the Ticketing Helpdesk — our team can calmly and discreetly guide you out of the situation if needed.

Mindful Crew Location Infield
Opening hours: 16:00 – 03:00

Mindful Location Basic Camping
Opening hours: 11:00 – 21:00

Hotline
Outside opening hours, the Mindful Crew is available at +43 664 8868 0650 – we’re here for you!

Electric Love is more than just music and community — it also means looking out for one another. Together, we can make sure everyone feels safe, respected, and free.

Here’s how you can help:

• Be mindful — not only of yourself, but also of those around you. Pay attention. Check in. Listen.

• Step in if you see something. Be a supportive person — not a silent bystander.

• Know your go-to spots: the Mindful Crew, First Aid, Tap Water Bars — you’ll find them all on our festival map in the ELF App.

• Respect identities, cultures, and personal boundaries.

• Celebrate responsibly. Take care of yourself. And your surroundings.

When we look out for one another, music becomes a true shared experience.
Love Resonates — through respect and togetherness.

A festival is a special place — loud, colorful, and intense. To help you enjoy every moment, take care of yourself and those around you.

• Drink plenty of water.

• Eat regularly. Energy is important to help you stay fit throughout the day.

• Take breaks — give yourself time to rest and recharge your body and mind.

• If you drink alcohol, do it mindfully. You decide what feels good for you. Drink at your own pace, know your limits — and use our shuttle service to get home safely.

• Keep the important spots in mind:
  Red Cross: for any physical concerns
  Mindful Crew: for mental support or if you simply need someone to talk to
  Service Center: for general questions
  Tap Water Bar: Get your Tap Water Bag and refill it for free on the festival grounds!

It’s okay to not feel okay, even in a place full of joy.
You’re not alone. You talk, we listen!

If you get injured, there are plenty of paramedics on site.

In an emergency situation:
Ambulance: 144
Fire Department: 122
Police: 133
European Emergency Number: 112

Since our festival area is very large, every building has a designated house number — just give this number to the emergency responders or festival guards so they can find you faster and provide help more efficiently. You can find the exact locations in the ELF App.

What to do in case of a severe weather warning?

If a storm or thunderstorm occurs, please seek shelter inside your car and stay inside until the weather passes. Help each other out and offer a ride to fellow Electric Lovers if you have space in your car. You can signal this by turning on your car’s hazard lights.

To make sure your Electric Love experience is unforgettable, smooth and most importantly safe, please leave these items at home.

⚠️ Camping Areas Prohibited Items (A-Z)

• Animals of Any Kind (except guide and assistance dogs, provided they are muzzled and leashed).
• Beer Barrels (over 5 liters).
• Bicycles
• Bulky Items (e.g., sofas, ladders).
• Corrosive or Highly Flammable Substances
• Dangerous Items: Any items capable of being used, and under the circumstances intended to be used, to inflict harm on people or property (e.g., slingshots, knives, batons, brass knuckles, pepper spray, etc.).
• Drugs and Other Intoxicating Substances
• Drones and Other Flying Objects (e.g., sky lanterns).
• Dry Ice
• Flammable Liquids (e.g., gasoline, kerosene).
• Gas Stoves
• Generators (including car batteries).
• Glass Hookahs
• Glass of Any Kind (including alcohol bottles)
• Grills of Any Kind
• High-Visibility Vests/Signal Vests worn by visitors.
• Items Capable of Producing Excessive Noise (e.g., sound systems larger than A4 size).
• Items with Discriminatory or Provocative Text, Images, or Symbols
• Laser Pointers
• Metal Hammers
• Noise-Making Instruments (e.g., air horns, gas horns, megaphones).
• ≈ are prohibited in the Comfort Camping Area
• Play and Sports Equipment (e.g., scooters, skateboards).
• Powder or Coarse Materials (e.g., sugar, protein powder).
• Pyrotechnic Items of any kind (e.g., flares).
• Speakers Larger than A4 Size
• Substances Harmful to Health
• Weapons: Any items inherently intended to eliminate or reduce a person’s ability to attack or defend through direct impact.

⚠️ Stage/Infield Area Prohibited Items (A-Z)

• All Items Prohibited in Camping Areas
• Bulky Items (e.g., folding chairs, ladders, stools).
• Butter Knives
• Coolers
• Drinks and Food Brought from Outside
• Flag Poles
• Fragile or Breakable Items (e.g., cups, mugs, etc.).
• Glass Items (e.g., glass bottles, glass containers, etc.).
• Items That Can Be Used as Weapons or Projectiles
• Umbrellas
• Selfie Sticks
• Shisha
• Backpacks (fabric drawstring bags smaller than DIN A3 dimensions of 42 x 29.7 x 21 cm [H/W/D] are allowed)
• Speakers
• Spray Cans

✅ The following items are, among others, allowed:

• Party tents and pavilions in the Basic & Caravan Camping area
• Makeup mirrors
• Perfume and deodorant (including in glass containers)
• Non-professional cameras and action cams

Ear Protection
Since it can get loud on the festival grounds, we recommend wearing ear protection. If you don’t have any with you, you can pick up free earplugs at our Service Center.

In the Electric Love App, you’ll find an interactive GPS map showing the locations of:

• Mindful Crew (Infield & Camping)

• Red Cross

• Police

• Fire Department

• Bars

• Service Center

• Ticketing Helpdesk

The Electric Love App is your reliable companion — during the festival and all year round.
In the app, you can not only create your personal timetable and receive all the latest ELF news, but also get important safety and weather updates. Plus, the app features an interactive GPS map so you always know where you are — and where to find key spots like the Red Cross, Mindful Crew, or Service Center.

Download the app here and enable push notifications so we can send you important safety information and updates, like timetable changes, directly!