FAQ

All person tickets must be personalised correctly.
This means that those tickets will be checked together with your ID when you enter the festival. 🪪

Person tickets are:

• Single Day Ticket (Regular & CUPRA Platin VIP Lodge)
• Festival Pass (Regular & VIP)
• Warm-Up Party Tickets
• & The ORGANICS Beach

As soon as payment has been received via our ticket store, an e-mail with the link for personalization will be sent to the purchaser.

The personalization is then carried out by the festival visitor himself and the ticket is finally available for download.
It is also possible to view the orders at any time by logging in to the ticket store again with the access data used to place the order. In this portal, under “Orders”, you can personalize, re-personalize or resell tickets via our official resale platform at any time.

If you have any problems with personalization, you can contact us at any time at info@electriclove.at!

No, everything should be personalised at the admission control. Otherwise there is no deadline 🧡

If you are still unsure who will be using the tickets, wait with the personalisation, so you avoid unnecessary effort and costs.

At the Electric Love Festival you only pay cashless with the ELF Wristband! 💰
You will receive your ELF Wristband upon entry to the festival site as soon as you present your ticket(s).

You can then easily top up your ELF Wristband with your desired amount in cash, by debit or credit card at our top-up parking spaces or online.

To avoid waiting times at the top-up stations, load your ELF Wristband with your desired amount in advance!

The amount will be automatically loaded onto your wristband when you enter the Festival site by scanning your ELF ticket.

You can get to the pre-top-up here

-> You always have an easy overview of your credit via the wallet in the Cashless portal. 💵

You are welcome to withdraw your remaining balance from the #ELF. 💗

#ELF24 Cashless Payout
#ELF23 Cashless Payout

Please note whether you would like to donate the money to projects or whether you would like to transfer your unused balance to your bank account.
The amount donated will be used to support projects such as Music Camp, Mindful Crew, Luisa ist hier or other projects sponsored by the ELF.

Be aware that withdrawals to countries outside the European Union may be subject to charges by the recipient bank. This may also apply to countries in the SEPA payment area.

We offer power plugs at the shower stations at Basic Camping. While we do not offer power directly at the camp site, we have the perfect solution for you: With the Travelbox Powerstation, your XXL power bank, you can get power directly at your tent!

What does the Travelbox Powerstation include?
+ 2x 230V socket
+ 4x USB connection
+ 1x cigarette lighter
+ Pick-up on site at the plug-in stand in the Marketplace at Basic Camping
+ Battery empty? Exchange it free of charge for a full power station directly at the Plug-in stand.

Attention: Not compatible for devices with more than 500 Watt continuous power (hairdryer, kettle etc.). Available to rent in the ELF25 ticket shop starting fall 2024.

– Access to the camping area only with valid Camping Ticket + Festival Ticket.
– Camping is only allowed in the designated areas
– No vehicles are allowed on the camping site
– An area of 5m² is available per person. If there are two of you, you have 10m² at your disposal, etc.
– Camping and pitching tents on the car park is prohibited.
– Party tents (pavilions) (max. 3x3m) are allowed in all camping areas until further notice.
– The instructions of staff and security personnel must be followed without exception.
– Marked paths must be kept clear at all times
– The digging of holes is prohibited.
– It is forbidden to burn or light campfires in the camping areas (Caravan, Basic Camping, Comfort Camping)
– Cooking and grilling with gas or charcoal is prohibited in the park and camping areas, especially in visitor tents
– The camping rules apply from the beginning of the set-up times for Electric Love, can be changed by the organiser at any time and end with the end of the dismantling after the Electric Love Festival.
– The security service has the right of domicile
– Failure to comply with these camping rules may result in a ban from the site and the loss of the right to enter Electric Love.

If you arrive at the Caravan Camping with an additional car or if you need a towing vehicle, please park these vehicles at the Basic Camping. 🚖

– In the caravan camping area, only vehicles with a permissible total weight of max. 3.5t incl. vehicle trailer may be parked.

– Vehicle + caravan must not be longer than 8m and wider than 3m in total.

– In the caravan camping areas, only motorhomes, caravans and folding trailers with towing vehicle and car coaches with built-in sleeping accommodation may be parked.

– Without exception, vehicles with built-in sleeping berths are permitted (e.g.: caravan, motor home, VW bus with built-in beds).

– The number of built-in sleeping berths must correspond to the number of persons travelling.

– In the caravan camping area, the erection of a maximum of one (1) additional awning, additional tent or pavilion per vehicle and badge directly next to the vehicle is permitted.

– Personal tents and sleeping in awnings / pavilions are prohibited.

– Normal cars must be parked in Basic Parking. An additional Basic Parking ticket is required for this.

– Caravans are only allowed in the Caravan Camping area.

– Caravan Camping is the only area on the site where built-in generators up to 5kW and built-in gas cookers are permitted.

– It is forbidden to burn or light campfires in the camping areas (Caravan, Basic Camping, Comfort Camping)

– Cooking and grilling with gas or charcoal is prohibited in the park and camping areas, especially in visitor tents

– In the caravan camping area, built-in generators up to 5kW are allowed (this does not apply to the other camping categories). Separate generators may not be taken along.

– In the case of gensets, sufficient ventilation must be ensured and the exhaust gases must be discharged in such a way that no ignition can occur.

– In case of very dry weather or other potential danger, the organiser may prohibit the use of aggregates due to e.g. possible fire hazard.

– Gas systems permanently installed in the caravans may be used if a valid gas certificate is not older than 2 years.

– 1 Caravan Vehicle Ticket is required per caravan.

– Each person in the Caravan Camping requires a Caravan Camping Ticket (Camping Tickets only valid in combination with Festival Ticket).

– The security staff has the permission to check the caravans at the entrance and during the festival time, even if they have already been parked at the caravan camping site.

– The house rules apply at the entire caravan camping area.

Caravan Camping is the only area on the site where built-in generators up to 5kW and built-in gas cookers are allowed.

Therefore, no electricity supply is offered at the Caravan Camping.

For safety reasons it is not permitted to sleep in tents and/or awnings at Caravan Camping. 💤

Friends from Basic Camping and Caravan Camping can visit each other! 👯‍♂️

However, overnight stays are only possible on the campsite you have booked!

& Without a valid camping ticket, a visit is not permitted in either case!

Our Comfort Camping Village is a dedicated camping area with many convenient advantages to make your camping experience as pleasant as possible. In total, there are 7 different categories of how you can spend your relaxing nights after partying all day.

Some advantages in a nutshell:

• Separate camping area
• Own entrance
• Own spacious sanitary facilities
• Own reception
• Small shop
• Own gastronomic offer
• Chill out area
• Parking ticket included
• Access to Basic Camping and Caravan Camping

Yes, you can!
A ticket for the Comfort Camping car park is included in your order for one of our Comfort Camping categories.

Please show this ticket at the entrance to the car park.

If you have ordered all the tickets for your group and your name is on all the camping tickets, this is not a problem. Comfort Camping tickets are not personalised, only the barcode on the tickets counts.

However, please make sure that all festival passes are personalised to the respective guests!

Many of our Comfort Camping categories are already equipped with a power supply. You can find details in the ticket description of your order or in the ticket shop.

The Comfort Tent for 2/4 does not include power supply. However, you can rent a Travelbox Power Station at the Basic Camping area. The Lotus Belles come with a 4-socket power strip, and the Huts have 4 power outlets. All other tents are equipped with a single 230V power connection. Multiple socket adapters are not allowed, and high-power devices like hair dryers are prohibited.

In addition, we will provide the possibility to set up a power supply for charging your mobile devices at our Comfort Camping reception.

You can only visit the Comfort Camping Village with a valid Comfort Camping ticket. 🛖
However, you are welcome to visit your friends in the caravan or basic camping with your comfort camping ticket.

The festival takes place in the Fuschlsee region in the beautiful Salzburg Lake District, close to the historic city of Salzburg, on the Salzburgring. 🇦🇹📍
You can find travel information here https://electriclove.at/en/info/travel

Also have a look at Google Maps! 🗺️

If you are travelling by car, please don’t forget your parking ticket! 🎟️

Car parks: These are temporary traffic areas, where uneven ground, bumps and other obstacles may occur. You should therefore drive slowly and with increased caution. 🚙

For safety reasons, it is not permitted to spend the night in the car park. 🚫

Kiss & Go: If you are travelling to the Electric Love Festival, you can get out at the designated Kiss & Go points. Please note that parking is prohibited there.

CUPRA Platinum VIP Lodge: The access to your own CUPRA Platinum VIP Lodge car park will only be possible with a parking ticket valid for the day. If you are travelling by taxi or are being taken by a friend, please show your admission ticket at the CUPRA Platinum VIP Lodge entrance.

& as soon as you approach the Salzburgring, please follow the traffic guidance system 😉

The Electric Love Festival welcomes all Electric Lovers to our Colorful Playground!

We kindly ask visitors with disabilities to purchase tickets for Electric Love Festival independently through our official ticket shop. Please note that our various VIP categories are not accessible.

If you require a companion due to limited mobility, we offer a complimentary ticket of the same category as yours and a parking ticket for your companion, provided you have a disability degree of 50% or more. Please fill out this form to request tickets for your accompanying person. You will get all information regarding accessibility via e-mail!

Please note that we can only provide tickets for your companion from categories that are not sold out. Please don’t forget to upload your disability ID.

Barrier-free access to the festival grounds, is only possible through our CUPRA Platin VIP Lodge Parking. If you require barrier-free access, the festival grounds can be accessed with a combination of a Festival Pass and CUPRA Platin VIP Lodge Parking. Please contact us at info@electriclove.at if you require barrier-free access.

Throughout the entire festival grounds, dedicated toilets are available at all sanitation stations, some of which can also be locked with a Eurokey. The exact locations will be indicated on our festival map, which will be published shortly before the event.

Feel free to contact us at info@electriclove.at with any questions or concerns you may have about attending the Electric Love Festival.

We will do our best to process all requests as quickly as possible.

At the Electric Love Mainstage, a wheelchair platform with a glass front will be set up. Here, you can be right in the party without any visual obstruction. To ensure controlled access, please always have your disability ID with you on site to present to our security personnel if needed. The exact location of the wheelchair platform will be indicated on our festival map, which will be published before the event.

Be the first to hear about special highlights, exclusive content and important festival information!

Features:

• Year-round News & Announcements
• Line-Up & Artists
• Festival Information
• Security messages during the event
• Cashless Payment Information
• Own ticket wallet for all your tickets
• FAQ
• and much more… 

The Electric Love app keeps you up to date with announcements and updates on artists, stages, activities, tickets and much more.
Whether it’s the current line-up, the timetable or the weather – the app keeps you up to date with useful push notifications.

Download the app for Apple and Google here: https://app.electriclove.at

We are excited that you’re interested in a job at the Electric Love Festival!

You can register via the form. The available jobs can be found here. You will also find all the information on revolutionevent.com.

The minimum stay requirement is 3 nights. Hotel packages are available exclusively with an Electric Love 2025 ticket.