TOP-UP / CASHLESS

At Electric Love Festival you pay Cashless

The event portal not only allows you to top up your festival credit, but also to quickly and easily cash out your remaining credit from past events. If you didn't buy your ticket via tickets.electriclove.at, you can also personalize your ticket here.

If you have any questions or problems regarding 'Cashless' please send an email to [email protected]

 

How can I load a credit on my band?

As soon as you get your festival wristband at the entrance, you can easily load your desired amount onto your wristband at the top-up locations. To avoid waiting times, you can also load your wristband withy your desired amount in advance. 

Clearly: no queuing at the machines / Simple / Fast / Safe. 

If you upload too much, you can easily withdraw the money after the event.

You can choose between the following amounts: 

  • 30 EUR
  •  60 EUR
  • 120 EUR
  • 200 EUR
  • 300 EUR
  • 500 EUR 

You can choose between V Pay, Paypal, Visa, Mastercard, Maestro.

You will get your ELF wristband directly at the entrance when you show your ticket. If you have used PRE TOP-UP, your amount will be automatically loaded onto your wristband,

Yes, if you have booked a ticket on several days, then you use the same wristband on all these days. Thus, the Pre TOP-UP amount always remains on the same wristband.

Can I get my money back from past festivals?

The transfer of the remaining amount from ELF19 is possible since 07.07.2019 12:00 at elf19.eventportal.io up to 3 years after the event.

The remaining credit from ELF19 cannot be transferred to the ticket / chip of ELF21. 

If you have some credit left over from ELF19, you can have it refunded online via bank transfer. 

Do you have questions or problems? Please send an email to [email protected]