2. THE PERSONAL DATA WE COLLECT AND HOW WE USE IT
2.1 Data you share with us. When you visit our website, correspond with us, participate in one of our promotions or surveys, you may be providing us with information about yourself. This may include information that allows us to draw conclusions about your person (“personal data”). If we ask you to provide specific data, we collect the data that is listed in the respective forms or on the respective pages. In addition, you may also provide us with further information at your own request when you contact us or interact with us in any other way.
2.2 If you decide to purchase apps or other goods/products, or services on our website, we may also collect your shipping address, billing address, and payment information. Please note that we do not store your payment data; this is done by an external payment service provider. If you decide to subscribe to one of our newsletters, we will collect your name and email address.
2.3 The personal information you provide will be used to enable you to use our website and make purchases through the website. We also use this information for administration and troubleshooting purposes and to send you marketing materials (if you have consented to receive marketing materials from us). As explained in Section 2.8 below, we may use this data for other purposes when combined with other data we collect about you.
2.4 Data that is collected automatically. When you visit our website, we may automatically collect the following data: IP address, log-in data, location, browser plug-in types and versions, operating system and operating platform, information about your visit, including URL clickstream (sequence of page views) to, through and from our site, products you view or search for, download errors, length of visit to certain pages, and interactions between pages. Automatic data collection is conducted using various technologies, including “cookies.”
2.5 We use the information that is automatically collected from us (1) to administer our site for internal activities, including troubleshooting purposes; (2) to ensure that content on our sites is presented as effectively as possible for you and your end devices; (3) as part of our efforts to ensure the protection and security of our site; (4) to measure and understand the effectiveness of the advertising we deliver to you and others and to provide you with relevant advertising; and (5) to make suggestions and recommendations to you and other users of our website about goods and services that may be of interest to you or them.
2.6 Data that we receive from other sources. We may receive information about you when you use one of the other services we offer on this website or when you have provided information to other affiliates. We also work closely with third parties (including, for example, business partners, sub-contractors for technical services, payment services, and delivery services, advertising networks, analysis service providers, search engine operators, credit inquiry agencies) and may obtain personal data about you from them (including publicly available data).
2.8 As permitted by law, we may combine this data from other sources, including social media sites, with data provided by you and collected by us, including data obtained through cookies. We may use this information and the aggregated data to learn more about your preferences as our customer, to improve your user experience on our site, and to provide you with information, content, and offerings that are customized for you.
3. TRANSFER AND DISCLOSURE OF DATA
3.1 We may share your information with companies affiliated with Electric Love GmbH & Co KG and third parties specified in this Policy for the purposes specified in this Policy. Where appropriate, we may also share your information with third parties if: (1) it is necessary to involve an external service provider to facilitate or enhance our services; (2) it is expressly requested by you (e.g., social networking sites); (3) it is required by court order or legal or regulatory requirement; (4) it is in connection with the sale or transfer of a business; (5) it is necessary to enforce our Terms of Service; (6) it is necessary to protect the privacy and security of our users, consumers, and third parties; and (7) it is necessary to protect our rights and property and the rights and property of our guests and third parties.
3.2 For our events, we use a system by Global Event Technologies (www.get.systems) for access control and (cashless) payment systems. In this process, personal data (first name, last name, date of birth, email address) is collected and processed to enable you to recharge your NFC medium (bracelet, card) before the respective event (e.g., Electric Love Festival). Your data will be passed on to payment providers for the return transfer of your remaining credit.
3.3 For the ticket category "Locker", the lockers are provided by the company Modul-Kombinat GmbH. To enable this service, first name, last name, date of birth and email address are transmitted to the company Modul-Kombinat GmbH. This is necessary because, in the event of damage, the lockers concerned must be assigned to the customers and integrated the persons in the handling of the insurance process. In addition, in the event of a defect or loss of the access facility, it must be possible to clearly assign the customers to a locker in order to be able to hand over the valuables stored in it again.
4. OPT-IN OR OPT-OUT OF DIRECT MARKETING
4.1 We and selected third parties may use the information you give us on our website for direct marketing purposes, to send you updates, newsletters, event notifications, or any other information that we think may interest you. Where required by law, we will obtain your consent before sending direct marketing material. In any event, we will provide you with the opportunity to opt-out of any communications we send you.
5. ANALYSIS AND ADS
6. COOKIES AND OTHER TECHNOLOGIES
7. LINKS TO OTHER WEBSITES AND SOCIAL MEDIA
7.3 Some pages on our website may contain third-party content, applications, or plug-ins that track your use of content, applications, or plug-ins and/or that optimize your use of content, applications, or plug-ins. For example, if you share an article on our site using a social media share button (such as Facebook, Twitter, or Google Plus), the social network that created the button will record the activity.
8. DATA STORAGE
8.1 We will not store your data longer than necessary for our business purposes or as required by law. However, please note that we may retain some data when necessary to comply with our legal obligations, such as for tax and accounting purposes.
9. YOUR RIGHTS
9.1 If you would like a copy of any personal information we hold about you, or to correct or amend any inaccurate information or have it deleted, please contact us at the address below. Before we can respond to your request, we may ask you to verify your identity and provide further details about your request. We will attempt to process your request within a reasonable time and in any event within the period required by law.
9.2 It is your responsibility to ensure that the information you provide is true, correct, complete, and up to date. You can also have us update your personal information by contacting us at the address below.
10. DATA SECURITY
10.1 We use appropriate security measures to protect your personal data stored by us against unauthorized access, unauthorized collection, use, publication, duplication, modification, or deletion. All data that you provide us with is stored on secure servers.
10.2 If you have a password to access our website, you are responsible for keeping your password safe and confidential.
11. TRANSMISSION VIA THE INTERNET
11.1 Since the Internet offers a global environment, the collection and processing of personal data via the Internet necessarily involves the international transfer of data. Although we usually store personal data that we collect about you through our website in your region (for example, in the European Economic Area for European visitors), your personal data may also be transferred to parties outside your region (where different data protection laws apply). In this case, we will ensure that the transfer is carried out in compliance with contractual or other measures to protect the data.
12. USE OF THE WEBSITE BY MINORS
12.1 If you are 14 years of age or younger, please obtain the consent of your parents/legal guardian before submitting information to us through our website. Without this consent, it is forbidden to provide data. If you do provide us with data, we will stop processing this data as soon as we become aware of it.
13. QUESTIONS CONCERNING THE POLICY
13.1 This website is maintained by Electric Love GmbH & Co KG. If you have any questions, concerns, or complaints regarding this Policy or our handling of your information, please email us at [email protected]