Info

Below-mentioned you find all important information about the Electric Love Festival. If you have questions please check the info below first and if there is still something outstanding contact us via contact form.

General Information

There are several ways of travelling to the Electric Love Festival but please think eco-friendly and make use of public transport possibilities and car pools. Save time & money, avoid jam and travel by public transport! We offer a shuttle from Central Station to the festival ground and back - detailed information at Shuttle.

If you arrive by public transport we recommend camping at Camping South. If you arrive by car please order Camping North Tickets.

Please find all information about your journey to Electric Love Festival at Travel

Become an official Electric Love Ambassador and be part of a great team! Sounds interesting?
Then sign up on our Verve platform as part of the Electric Love StreetTeam and sell as many Electric Love Tickets as you can! Therefore you can earn points and redeem those for tickets and great rewards.
As soon as you have reached 15.000 points you can apply as an Official Electric Love Ambassador. . 

The Electric Love App provides all necessary information about the festival.

At Electric Love you cannot pay cash for your drinks, food, merch etc. - you pay cashless. You can get your credit at the festival (payment cash, credit or debit card).

It is possible to get back your remaining amount via bank transfer until 3 years after the event - refund online at elf18.eventportal.io.

Do you have questions or problems? Please send an email to [email protected]

The Electric Love Festival conducts an absolute zero tolerance policy with regard to drugs! It is prohibited to use, deal or be in possession of drugs on both the festival grounds and the camping site.

The sound level at this event exceeds 93 dB and can put your hearing at risk. The wearing of hearing protection, especially near the stage areas, is strongly recommended.

There will be controls on forbidden objects, passports and your wristband or ticket at all entries at the festival area. 
Please understand that the securities will check your luggage. Do not lose your wristband - no replacement will happen.

You´re hungry? That´s no problem. There are loads of different Electric Food Bars all over the area with delicious meals and cool drinks. Payment only with cashless. It is not allowed to bring your own food and drinks to the festival area (this applies not to the camping site).

  • Bags bigger than DIN A3
  • Camelbag
  • Firework
  • Flying objects (drones, balloons, chinese lantern etc.)
  • Foldable poles for flags
  • Glass
  • Any grillers (gas cooker, camping grill etc.)
  • Private stock food and beverage
  • Laser pointer
  • Loose wires
  • Soundsystems
  • Powder or coarse-grained materials
  • Slingshot
  • Bulky objects
  • Power sets
  • Car batteries
  • Animals (except guide dogs)
  • Dry ice
  • Sugar / Icing sugar
  • Weapons (in accordance with the Austrian weapon law) or other objects that may be used as weapon
  • Objects with discriminating or provocative text or rather terms
  • Any objects that may endanger safety and health of fellow humans
  • Any objects that may be considered dangerous by the organiser

  • Camelbag
  • Firework
  • Flying objects (drones, balloons, chinese lantern etc.)
  • Glass
  • Any grillers (gas cooker, camping grill etc.)
  • Laser pointer
  • Loose wires
  • Soundsystems bigger than DIN A4 
  • Powder or coarse-grained materials
  • Slingshot
  • Bulky objects
  • Power sets
  • Car batteries
  • Animals (except guide dogs)
  • Dry ice
  • Sugar / Icing sugar
  • Weapons (in accordance with the Austrian weapon law) or other objects that may be used as weapon
  • Objects with discriminating or provocative text or rather terms
  • Any objects that may endanger safety and health of fellow humans
  • Any objects that may be considered dangerous by the organiser

People with physical disabilities can also join the Electric Love Festival. Feel free to call us for more information
+43 (0)6245 71 990 or send an email to [email protected]

The following house rules apply throughout the event area. Also a german version of the house rules exists, in case of doubt the german version is the right version.

1. Liability

For damages, injuries and theft of all kinds suffered by visitors at the event site, the organizer is only liable if the damage was caused intentionally or recklessly by the organizers or their representatives or agents. Therefore, the organizer is not liable for personal injury and damage. After the end of the event the organizer accepts no liability for visitors, who are still on the festival grounds respectively re-enter after closing.  The offered visitor facilities need to be treated with due care. All other facilities may not be entered or launched. Visitors need to leave the festival and it´s grounds at closing time.

2. ID

Each visitor is committed to bring a valid, official approved ID. Copies or other IDs are not accepted.

3. Animals

It is not permitted to bring any animals to the festival grounds. Excluded guide dogs, provided they carry a bite basket and are kept on a leash.

4. Safety Instructions

The instructions of the organizer, crew, security and supervisors must be obeyed.

5. Violence

All kinds of violence are strictly prohibited. Contravention results in an immediate expulsion from the venue and possibly a complaint at the responsible authority.

6. Cancellations/Program Changes

In case of event cancelling the tickets can be returned (refund of the amount of the ticket excl. advance booking fee) to two month after the event. The organizer reserves the right to short term program changes or schedule changes and do not authorise the user to return his ticket  In case of failure of one or more artists, the impossibility of the use of parts of the grounds or partial failure of technique due to force majeure, there is no right to price reduction. No right for replacement of incidental expenses (arrival, departure, accommodation, service fee, aso.) in case of cancellation, change of program, cast or date.

7. Sound and Vision rights

The visitor agrees that recordings and pictures of him will be recorded analog and digital and the recordings or parts of the recordings will be published without compensation and without chronologically reduction. The recordings can be used for the re-reporting of the respective festival, but also for the application of the next festival of this kind or events of a similar kind. You can contradict the publication of the image data in writing via [email protected] at any time. All entrances of the festival are video-monitored. Own sound-, film- and photo- recordings are not permitted (except for private use). For an exception, a written declaration of the organizer is necessary.

8. Volume/Hearing Protection

The sound level at this event exceeds 93 dB and can put your hearing at risk. The wearing of hearing protection, especially near the stage areas, is strongly recommended. Free ear protection is available at all Info/Lost&Found Points on site.

9. Brought Objects

A detailed list of prohibited items can be found on  https://www.electriclove.at/en/info under the  point “Forbidden Objects”. When attempting to enter such items, they must be taken away (f.e. to the car) or disposed. Illegal items (weapons, drugs, etc.) are handed over to the police. The organizer is not liable for the safekeeping of such items. Each visitor agrees to a search of his bags and private items for such items. If a visitor does not allow this search, he has no right to enter the venue. The organizer reserves the right to banish persons, who try to smuggle forbidden objects on the event area.

10. Storage of Objects

Articles can be submitted only at intended spots (locker). The organizer is not liable for handed articles at other spots (deposit at bars or stages, hiding at the venue aso.) as in this case no contract of safe custody is concluded.

11. Bag Search

The organizer reserves the right to search visitors before entering the festival and on the festival premises for dangerous or prohibited objects. If such an item is found, it will be removed without exception.

12. Alcohol and Drug Influence

Heavily intoxicated individuals by alcohol or other drugs are not eligible to enter the festival grounds. No right for refund of the ticket price in this case.

13. Minimum Age

The minimum age for entering the festival is 16 years. The minimum age for entering the VIP Lodge is 18 years. Taking along an elderly companion or a letter of permission from the parents does not change the rules.

14. Youth Protection

The law of protection of the youth of Salzburg applies throughout the entire area in the version valid on the day of the event.

15. Footwear / Soil Conditions

It is strongly recommended to wear sturdy footwear with a firm and stable sole with sufficient resistance to treading throughout the event grounds. There may be bumps in the ground or objects lying on the ground at the festival grounds. Thus,pay attention when walking, running and dancing with special care on the particular soil conditions.

16. Climbing of Buildings

The climbing of buildings of all kinds is strictly prohibited, results in an immediate expulsion from the venue and a report to the responsible authority.

17. Parking Area

The entrance to the parking area is only allowed with a valid ticket during the opening hours.
Sleeping in the parking  area is prohibited both inside and outside a vehicle.
Camping and the building of tents is prohibited on the parking area.
The assigned parking area is to comply. It is forbidden to park at the streets between the parking spaces.
To left dust at the parking area is forbidden! The promotor is not liable to purple hurt or damage on cars or other things caused by a third party or force majeeure. Also the promotor is not liable to stuck vehicles.

It is no custody agreement closed, the parking area is not guarded. It is a lease for temporarily parked vehicles.

The entrances and exits for cars will be controlled during the opening hours of the parking area.
Regular tours through the parking area will take place during the opening hours of the parking area.

At the parking area the StVO is valid.

It is forbidden to park on the traffic lanes between the park rows. Uneven ground, bumps and other obstacles may occur in the parking lots, temporary traffic areas, as well as at entry and exit streets. Drive accordingly slow and with increased awareness.

Waste dumping at the parking lot is strictly prohibited. The organizer is not liable for personal injury or property damage caused by third parties or force majeure. Furthermore, the organizer is not liable for any stuck vehicles. There is no custody contract, the parking is not guarded - it is a lease for the temporary parking of a car. For carried and on the parking lot located objects, the organizer assumes no liability. The entrance and exits of the parking lots are checked during opening hours, there are regular tours of the parking areas.

18. Garbage

Any kind of garbage is to be deposited in the designated containers and not to be thrown on the ground or otherwise left behind.

19. Digging holes

Digging holes is prohibited throughout the site.

20. Final Provisions

Should individual provisions of the house rules be ineffective or impracticable or become ineffective or unenforceable after the conclusion of the contract, the validity of the remaining provisions remains unaffected.

21. Applicable Law and Jurisdiction

Only the Austrian law applies. Jurisdiction is Salzburg city. The UN Convention on Contracts for the Sale of Goods and the Roman Convention on Contracts for the International Trade are excluded.

You need general information about the festival or want to protect your ears? No problem at all - you get all relevant information about the festival but also train & bus time tables and earplugs at our Info/Lost&Found Points.

All leftover finds will be given to the municipal office Koppl on Tuesday after the Festival.

E-Mail: [email protected]

Homepage: www.koppl.at/lostandfound

Telefon: +43 (0) 6221/721360

Opening Hours.

MO: 08:00-12:00 & 14:00-18:00

TU-FR: 08:00-12:00 Uhr

If you want to work at Electric Love Festival, apply at https://jobs.revolutionevent.com/ and choose your preferred job. We are looking forward to working with you!

The minimum age limit to enter the festival area and the camping area is 16 years. Even if accompanied by an adult, people 15 and under will not be permitted entrance. Attention: the minimum age for access to the V.I.P. Lodge is 18 years! The Salzburg Youth Protection Act applies, as amended. The security will monitor and control everyone in the area and your identification will be checked at the Electric Love Counter.


Accepted: official identity document (e.g. passport or driver's license)
Not accepted: student cards

There will be possibilities to charge your phone at Electric Love Festival.

Your identification will be checked at the Electric Love Counter.
Accepted: official identity document (e.g. passport or driver's license)
Not accepted: student cards

There will be lockers at the stage area, Camping South, Camping North & Comfort Camping.

If you need to bring medicine to the festival please bring a medical confirmation with you. There is no possibility for cooling, but you can bring a cool bag and buy ice cubes at the supermarket.

Merchandise is available at declared stands all over the festival ground- payment with cashless only.
If you want to buy merchandise articles before or after the festival visit http://merchandise.electriclove.at/en/

Wednesday, 03.07.19 - 18:00 bis 04:00

Thursday, 04.07.19 - 16:00 bis 04:00

Friday, 05.07.19 - 14:00 bis 05:00

Saturday, 06.07.19 - 14:00 bis 05:00

Wednesday, 03.07.2019 12h00 to Sunday 07.07.2019 12h00 

A festival is the most amazing place in the world - clearly, we agree without doubt, but you should keep a few things in mind to stay safe and get back home well.


If the sun is shining please bring and use sunscreen and a headgear. Forgot your Snapback ?! No problem! In our merchandise store we offer various models in Electric Love Style. Just as important as sunscreen is the proper hydration during a weekend like this - and by that we mean anti-alcoholic drinks ;) 
Even in July the temperature changes should not be underestimated - therefore bring, next to raincoat and rubber boots, the hand-knitted socks from grandma and your warmest sweater.


Shaking at the stage and party hard with the world's best DJs requires a lot of the human body  - often we need more energy than we realize. Therefore you should not forget to take a break and eat something. At the Electric Love Food Corner is offered a range of delicious dishes that provide enough power for the next hours of beats and dancing.

The police and security staff keep a watchful eye on any criminal activity on the camping and festival grounds. Unfortunately it is not avoidable that here and there things get stolen. Therefore we advise you to leave your valuables either in the car or wear them tight to the body.

The sanitary facilities offer flushed toilets and also portable toilets.

There will be available drinking water at the sanitary facilties. Additionally there will be 2 tap water stations at the stage area. You can buy a tap water bag for € 8,00 and then refill it as often as you want. One station is near the Q-dance area and the second is at the Food Corner.

Electric Love Festival GmbH & Co KG
Neualmerstraße 37
5400 Hallein
Austria
 

Info coming soon.

The police and security staff keep a watchful eye on any criminal activity on the camping and festival grounds. Unfortunately it is not avoidable that here and there things get stolen. Therefore we advise you to leave your valuables either in the car or wear them tight to the body.

Camping

Camping Rules

  • Camping is permitted only in designated areas
  • There is a space of 5m2 available for each person. (10m2 for 2 people, 15m2 for 3 people aso.)
  • Camping and building up tents at the parking area is not allowed
  • It is not allowed to camp at Camping South as North Camper and vice versa. It is no problem to visit your friends at the other basic camping, but just possible via stage area so please check its opening hours
  • Party tents (pavillons) (max 3x3m) are allowed at Camping areas until further notice or revocation
  • The instructions from the regular staff as well as from the security staff must be obeyed at all times
  • Marked routes must be kept free at all times
  • Parking is at your own risk! The StVO (Austrian Highway code) applies
  • Awkwardly shaped or bulky goods are prohibited (e.g. beer tables, ale-benches, sofas, couches, crate of beers etc.)
  • Sound systems of any kind are prohibited at the whole camping area
  • Digging holes is prohibited
  • The campsite regulations shall apply from the beginning of the construction times for the Electric Love Festival and can be changed at any time by the organizer. They end with the completion of the disassembly after the Electric Love Festival
  • Vehicles of any kind (cars, scooters, electric scooters, bicycles etc.) are prohibited
  • For damage of any kind suffered by visitors at the campsite, the organizer only takes responsibility and accepts liability if the damage was caused intentionally or by gross negligence by the organizers or their representatives or agents. Therefore, the organizers will furthermore not be liable for personal injuries and property damage
  • Ignoring these camping site rules may lead to a permanent ban and loss of admissions for the Electric Love Festival
  • The security represents the house rules
  • The instructions from the regular staff as well as from the security staff must be obeyed at all times

Liability at the camping area

  • The artists and the organisers of Electric Love Festival cannot be held accountable for damage, loss or theft nor for any other accident
  • For damage of any kind suffered by visitors the organizer only takes responsibility and accepts liability if the damage was caused intentionally or by gross negligence by the organizers or their representatives or agents
  • Therefore the organizers will not be liable for personal injuries and property damage
  • The organiser assumes no liability for confiscated goods by the security
  • After the event and after the lock of the campsite, the organizer accepts no liability in connection with visitors, which are still at the campsite or enter it again after it is closed

  • Only vehicles with a permitted maximum weight of 3.5t incl. car trailer are allowed at Caravan Camping
  • The vehicle + caravan must not be longer than 8m and wider than 3m
  • Allowed at caravan camping: caravans, motorhomes, folding trailers with towing vehicle and  car busses (like VW bus) with fix-installed beds
  • Only vehicles with built-in beds are accepted (f.e.: caravan, campers)
  • There must be one built-in bed for each person sleeping in the caravan
  • It is allowed to install max. 1 awning / pavilion per vehicle / badge next to it
  • Person tents and sleeping in awnings / pavilions is not allowed
  • Regular cars have to be parked on Parking North. Therefore an additional Parking North Ticket is necessary
  • Caravans are only permitted at the Caravan Camping area
  • Caravan Camping is the only area on site that permits built-in gas cookers and generators up to 5kW
  • Integrated generators up to 5kW are permitted at Caravan Camping (this does not apply to the remaining camping categories). Separate generators may not be taken with you
  • Built-in gas systems can be used if the valid gas certificate is not older than 2 years
  • Each caravan needs a Caravan Vehicle Ticket
  • Each person at Caravan Camping needs a Caravan Camping Ticket (Camping Ticket only valid in combination with Festival Ticket)
  • The security staff is allowed to inspect the caravans at the entrance and during the festival, even if they have already been parked at the Caravan campsite
  • The house rules apply to the entire Caravan Camping area

The Comfort Camping Village is situated in a separated camping area and includes several opportunities to make your camping experience as comfortable as possible. We offer different categories – all you have to do is make your choice for the one comfort camping category that fits best your expectations. Please find detailed information at the respective categorie descriptions at our ticket shop

  • Separated camping area
  • Extra sanitary facilities
  • Extra reception & bar
  • Supermarket
  • Breakfast possibility & extra food bar
  • Roofed chill out area
  • Visits to Green Camping, Camping South, Camping North & Caravan Camping

  • Camelbag
  • Firework
  • Flying objects (drones, balloons, chinese lantern etc.)
  • Glass
  • Any grillers (gas cooker, camping grill etc.)
  • Laser pointer
  • Loose wires
  • Soundsystems - bluetooth speakers bigger than DIN A4
  • Powder or coarse-grained materials
  • Slingshot
  • Bulky objects
  • Power sets
  • Car batteries
  • Animals (except guide dogs)
  • Dry ice
  • Sugar / Icing sugar
  • Weapons (in accordance with the Austrian weapon law) or other objects that may be used as weapon
  • Objects with discriminating or provocative text or rather terms.
  • Any objects that may endanger safety and health of fellow humans.
  • Any objects that may be considered dangerous by the organiser.

  • a cleaner, more quiet and separated area next to Camping South
  • garbage should not be thrown on the floor but into the designated containers
  • visitor agrees to take tents and other camping equipment back home again
  • cheerful conversation and music should just happen in the neighbours bearable volume. 
  • extended night rest
  • consideration for neighbours

There will be lockers at Camping South, Camping North & Comfort Camping.

Wednesday 03.07.2019 12h00 to Sunday 07.07.2019 12h00 

Each camper has to pay a garbage deposit of € 10,- p.P. while purchasing the Camping Ticket. The garbage deposit will be repaid to your wristband when you hand in a full garbage bag.

Using toilets & showers at the Electric Love Festival is free of charge. There are available flushed toilets, portable toilets and hot water showers. Please find their positions on the festival map.

You´re hungry? That´s no problem. There are loads of different Electric Food Bars and Liquor Stores all over the area.

Please keep in mind that all kinds of grills are not allowed but there are grill stations at the marketplace where you can prepare your meals. Got nothing to through on the grill? Choose from our offers at the supermarket.

Also keep in mind that glass is strictly forbidden - if you bring your food and beverage in glass containers we need to take it away at the entrance.

To get sure you do not need to party hard with wet hair, there will be plug sockets at the showers. Use only for hairdryers & straighteners and not for charging your phone. If you need to charge we offer different possibilities. . 

Annoyed by shopping in advance and dragging? That's so #ELF17!
If you already have your hands full with camping equipment, our supermarket at the basic camping is the right thing for you! It provides everything a camper needs at a festival. You will find more than 100 products like beer, sanitary products and camping articles as well as fresh fruits and many more on over 600 m² at discount prices. An overview of all products will be available right here in time.

In case of storm or tempest please search shelter in your car and do not get out until it is over. Please share with other Electric Lovers if you have some space left. We are one big family and need to help and protect each other! There are several first aid points all over the festival ground if you are hurt. 

Ticketing

  1. Add the ticket(s) of your choice to cart
  2. Fill in buyer data correctly and agree to minimum age and GTC’s
  3. Choose payment method
  4. Complete order
  5. As soon as we received the payment, the link to your MyTicket-Portal will be sent via email to you
  6. All red marked tickets in your MyTicket-Portal must be personalised. Otherwise the ticket cannot be downloaded and printed. This means you wont have access to the festival
  7. Print ticket(s) and take it/them with you

All red marked tickets in your MyTicket-Portal must be personalised. Otherwise the ticket cannot be downloaded and printed. This means you wont have access to the festival.

As soon as the personalisation of your ticket is done, it will be sent via e-mail to the stated e-mail address. So please watch out if the ticket should be a present for someone! In this case you should insert all the data of the person you want to give the ticket to but insert your e-mail address, so the ticket wont be sent to the person you want to surprise.

In case you are not able to visit the Electric Love Festival or you made a mistake with the personalisation, you can re-personalise your ticket in your MyTicket-Portal. If you have any questions or troubles, don’t hesitate to contact the team of TicketPAY via mail ([email protected]) or phone (+49 (0) 2381 – 33 898 44.). Our colleagues are happy to help you from Mo – Fr from 09h00 – 17hoo.

In case you are not able to visit the Electric Love Festival or you made a mistake with the personalisation, you can re-personalise your ticket in your MyTicket-Portal.

  • You can make a re-personalisation online in your MyTicket-Portal until a certain date (tba). In this case you need a digital copy of your ID. In this case we will charge a fee per ticket. 
  • As soon as the re-personalisation online is not available anymore, it will be possible at the Ticketing Help Desk during the festival. Please bring a valid ID and a authorisation of the original owner. The Ticketing Help Desks are located at the entrance Camping South, Camping North, Day Guest / Non Camper & Comfort Camping. In this case we will charge a fee per ticket.

If you have any questions or troubles, don’t hesitate to contact the team of TicketPAY via mail ([email protected]) or phone (+49 (0) 2381 – 33 898 44.). Our colleagues are happy to help you from Mo – Fr from 09h00 – 17h00.

Early Bird Phase 1 - 01.12.18 - 31.12.18

Early Bird Phase 2 - 01.01.19 - 28.02.19

Final Price Phase - 01.03.19 - Sold Out

 

 

You can find all information about Hotel Packages at Travel

In case you are not able to visit the Electric Love Festival and you want to sell your ticket(s), you can use our Resale-platform. Click on Resell tickets in your MyTicket-Portal and choose the ticket you want to sell. Insert all demanded data (name, iban, price, fee) and start the resale. The Resale-Platform will be available soon.

All red marked tickets in your MyTicket-Portal must be personalised. Otherwise the ticket cannot be downloaded and printed. This means you wont have access to the festival.

Electric Love Festival tickets can neither be returned nor exchanged.

In case you are not able to visit the Electric Love Festival and you want to sell your ticket(s), you can use our Resale-platform. Click on Resell tickets in your MyTicket-Portal and choose the ticket you want to sell. Insert all demanded data (name, iban, price, fee) and start the resale. The Resale-Platform will be available soon.

All red marked tickets in your MyTicket-Portal must be personalised. Otherwise the ticket cannot be downloaded and printed. This means you wont have acces to the festival.