Below-mentioned you find all important information about the Electric Love Festival. If you have questions please check the info below first and if there is still something outstanding contact us via contact form.
All limited 5.000 Festival Pass Loyalty Tickets are sold and the limited loyalty boxes are on their way!
To be honest, we didn't expect such a massive run on the boxes last July. Unfortunately, we also had a delay in production. Therefore, we want to thank you again for your patience!
But finally, your limited boxes are on their way to you!
Remember two things, the box contains your Limited Loyalty Wristband. Once you've closed it, there's no turning back. So be careful with it.
We are also looking forward to your unboxing videos. Just tag our socials and use #ELF20.
Do you have questions about tickets, payment methods or ordering tickets? Please contact our ticket provider Paylogic directly. You can find all contact details under this link
The official sale started on 20. September 2019 (20:00 CEST). Get your #ELF20 Tickets here.
You can choose between the following payment methods: Sofort, Überweisung, VISA, MasterCard, PayPal & Apple Pay
Electric Love Festival Tickets require personalization. Only Parking Tickets are an exception.
Official ticket shop: As soon as the payment has been received, an E-mail with the link for personalization will be sent to the customer. Each ticket (Festival Ticket and Camping Ticket) must be personalized to the respective festival visitor. After the personalization the tickets are ready for download.
Ö-Ticket: To gain access to the event, tickets purchased via Ö-Ticket (Festival Ticket and Camping Ticket) must be linked to a personal account at elf20.eventportal.io.
There is no deadline for the personalization.
If you have pre-registered, you had the chance to buy your tickets one week earlier than everyone else. Additionally you got € 20,- Consumption Credit on the Festival Pass.
Pre-Registration 13.09.19 (20:00 o'clock) - 20.09.19 (19:59 o'clock)
Super Early Bird 20.09.19 (20:00 o'clock) - 31.12.19 (19:59 o'clock)
Early Bird 31.12.19 (20:00 o'clock) - 06.03.20 (19:59 o'clock)
Regular 06.03.20 (20:00 o'clock) - 30.04.20 (19:59 o'clock)
Late 30.04.20 (20:00 o'clock) - sold out
In case you are not able to visit the Electric Love Festival and you want to sell your ticket(s), you can use our resale-platform soon. Detailed information will follow as soon as the platform is online.
In case you already personalized your ticket but are not able to visit the Electric Love Festival or you made a mistake with the personalization, you can re-personalize your ticket by using Ticket Transfer. In this case a fee of € 19,- per ticket will be charged. A re-personalization is also possible on site at the Ticketing Help Desk by bringing a valid ID and an authorisation of the original owner. Please note that the fee for personalization on site is € 30,- per ticket. There is no deadline for the re-personalization.
The e-mail with your tickets is lost? No problem - you can use this link to have it resent to the email address used when you purchased your tickets. Please also check your spam folder!
There are several ways of travelling to the Electric Love Festival but please think eco-friendly and make use of public transport possibilities and car pools. Save time & money, avoid jam and travel by public transport! We offer a shuttle from Central Station to the festival ground and back - detailed information at Shuttle.
If you arrive by public transport we recommend camping at Camping South. If you arrive by car please order Camping North Tickets.
Please find all information about your journey to Electric Love Festival at Travel
Become an official Electric Love Ambassador and be part of a great team! Sounds interesting?
Please send us your application to [email protected]
Download the official Electric Love mobile app now. With this app you can explore everything around the festival like line up, festival map or our playlists. Create an individual schedule for your favorite artists and get notified when their set starts.
At Electric Love Festival you only pay cashless.
The transfer back of the remaining amount from ELF19 is possible from 07.07.2019 12:00 o'clock at elf19.eventportal.io up to 3 years after the event. The remaining credit from ELF19 cannot be transferred to the ticket / chip from ELF20.
If you have some credit left from last year, you can request a payout online via bank transfer.
Do you have questions or problems? Please send an e-mail to [email protected].
The Electric Love Festival conducts an absolute zero tolerance policy with regard to drugs! It is prohibited to use, deal or be in possession of drugs on both the festival grounds and the camping site.
The sound level at this event exceeds 93 dB and can put your hearing at risk. The wearing of hearing protection, especially near the stage areas, is strongly recommended.
There will be controls on forbidden objects, passports and your wristband or ticket at all entries at the festival area.
Please understand that the securities will check your luggage. Do not lose your wristband - no replacement will happen.
You´re hungry? That´s no problem. There are loads of different Electric Food Bars all over the area with delicious meals and cool drinks. Payment only with cashless. It is not allowed to bring your own food and drinks to the festival area (this applies not to the camping site).
People with physical disabilities can also join the Electric Love Festival. Feel free to call us for more information +43 (0)6245 71 990 or send an email to [email protected] by 31 May at the latest so that we can provide barrier-free access to the grounds.
You need general information about the festival or want to protect your ears? No problem at all - you get all relevant information about the festival but also train & bus time tables and earplugs at our Info/Lost&Found Points.
All leftover finds will be given to the municipal office Koppl on Wednesday after the Festival.
E-Mail: [email protected]
Telefon: +43 (0) 6221/721360
MO: 08:00-12:00 & 14:00-18:00
If you want to work at Electric Love Festival, apply at https://jobs.revolutionevent.com/ and choose your preferred job. We are looking forward to working with you!
The minimum age limit to enter the festival area and the camping area is 16 years. Even if accompanied by an adult, people 15 and under will not be permitted entrance. Attention: the minimum age for access to the V.I.P. Lodge is 18 years! The Salzburg Youth Protection Act applies, as amended. The security will monitor and control everyone in the area and your identification will be checked at the Electric Love Counter.
Accepted: official identity document (e.g. passport or driver's license)
Not accepted: student cards
You can rent a locker at the stage area as well as at the campsite (Camping North & Camping South / Green Camping) to store your valuables and jackets but also to charge small electronic devices. You can easily rent the locker online in our ticket shop. Comfort Campers can rent their locker on site at the Comfort Camping reception.
There will be possibilities to charge your phone at Electric Love Festival.
Your identification will be checked at the Electric Love Counter.
Accepted: official identity document (e.g. passport or driver's license)
Not accepted: student cards
If you need to bring medicine to the festival please bring a medical confirmation with you. There is no possibility for cooling, but you can bring a cool bag and buy ice cubes at the supermarket.
Merchandise is available at declared stands all over the festival ground- payment with cashless only.
If you want to buy merchandise articles before or after the festival visit http://merchandise.electriclove.at/en/
Wednesday - 18h00 to 04h00 CET
Thursday - 16h00 to 05h00 CET
Friday - 14h00 to 05h00 CET
Saturday - 14h00 to 05h00 CET
Wednesday 12h00 to Sunday 12h00 CET
The sanitary facilities offer flushed toilets and also portable toilets.
There will be available drinking water at the sanitary facilties. Additionally there will be 2 tap water stations at the stage area. You can buy a tap water bag for and then refill it as often as you want. One station is near the Q-dance area and the second is at the Food Corner.
Electric Love Festival GmbH & Co KG
The police and security staff keep a watchful eye on any criminal activity on the camping and festival grounds. Unfortunately it is not avoidable that here and there things get stolen. Therefore we advise you to leave your valuables either in the car or wear them tight to the body.
Liability at the camping area
The Comfort Camping Village is situated in a separated camping area and includes several opportunities to make your camping experience as comfortable as possible. We offer different categories – all you have to do is make your choice for the one comfort camping category that fits best your expectations. In our Ticket Shop Overview or directly in the ELF Ticket Shop you can get all information about the tickets and a good overview of our Comfort Camping categories.
Wednesday 12h00 to Sunday 12h00
Each camper has to pay a garbage deposit while purchasing the Camping Ticket. The garbage deposit will be repaid to your wristband when you hand in a full garbage bag.
Using toilets & showers at the Electric Love Festival is free of charge. There are available flushed toilets, portable toilets and hot water showers. Please find their positions on the festival map.
You´re hungry? That´s no problem. There are loads of different Electric Food Bars and Liquor Stores all over the area.
Please keep in mind that all kinds of grills are not allowed but there are grill stations at the marketplace where you can prepare your meals. Got nothing to through on the grill? Choose from our offers at the supermarket.
Also keep in mind that glass is strictly forbidden - if you bring your food and beverage in glass containers we need to take it away at the entrance.
To get sure you do not need to party hard with wet hair, there will be plug sockets at the showers. Use only for hairdryers & straighteners and not for charging your phone. If you need to charge we offer different possibilities. .
Annoyed by shopping in advance and dragging? That's so #ELF17!
If you already have your hands full with camping equipment, our supermarkets at the basic camping are the right thing for you! Every campsite has it's own supermarket open 24h with everything your need for the perfect festival stay. You will find more than 100 products like beer, sanitary products and camping articles as well as fresh fruits and many more on over 600 m² at discount prices. The supermarkets are open non-stop from Wednesday 12h00 midday until Sunday 15h00! An overview of all products will be available right here in time.
In case of storm or tempest please search shelter in your car and do not get out until it is over. Please share with other Electric Lovers if you have some space left. We are one big family and need to help and protect each other! There are several first aid points all over the festival ground if you are hurt.