Info

Below-mentioned you find all important information about the Electric Love Festival. If you have questions please check the info below first and if there is still something outstanding contact us via contact form.

General Information

There are several ways of travelling to the Electric Love Festival but please think eco-friendly and make use of public transport possibilities and car pools. Save time & money, avoid jam and travel by public transport! We offer a shuttle from Central Station to the festival ground and back - detailed information at Shuttle.

If you arrive by public transport we recommend camping at Camping South. If you arrive by car please order Camping North Tickets.

Please find all information about your journey to Electric Love Festival at Travel

The Electric Love App provides all necessary information about the festival.

At Electric Love you cannot pay cash for your drinks, food, merch etc. - you pay cashless. You can get your credit at the festival or you order a cashless credit in advance (which can be reloaded at the festival). You can pay your credit with cash, bank transfer or credit card. Please keep in mind that we charge a fee of € 1,80 for each activated wristband. It is possible to get back your remaining amount until 3 years after de event - refund online at elf17.eventportal.io

The Electric Love Festival conducts an absolute zero tolerance policy with regard to drugs! It is prohibited to use, deal or be in possession of drugs on both the festival grounds and the camping site.

There will be controls on forbidden objects, passports and your wristband at all entries at the festival area. 
Please understand that the securities will check your luggage. Do not loose your wristband and the garbage token - no replacement will happen. All forbidden objects are listed at forbidden objects at the festival area and forbidden objects at the camping site.

You´re hungry? That´s no problem. There are loads of different Electric Food Bars all over the area with delicious meals and cool drinks. Payment only with cashless. It is not allowed to bring your own food and drinks to the festival area (this applies not to the camping site).

People with physical disabilities can also join the Electric Love Festival. More information under +43 (0)6245 71 990 or send an e-mail - [email protected]

The artists and the organisers of Electric Love Festival cannot be held accountable for damage, loss or theft nor for any other accident. For damage of any kind suffered by visitors the organizer only takes responsibility and accepts liability if the damage was caused intentionally or by gross negligence by the organizers or their representatives or agents. Therefore the organizers will not be liable for personal injuries and property damage.The Salzburg Youth Protection Act applies, as amended. 
In this case the general terms and conditions of the Electric Love GmbH & Co KG, the house rules of IGM Salzburgring and the extra listed festival and camping rules do apply.


http://www.salzburgring.com/content/die-rennstrecke/ringordnung/

You need general information about the festival or want to protect your ears? No problem at all - you get all relevant information about the festival but also train & bus time tables and earplugs at our Info/Lost&Found Points.

All leftover finds will be given to the municipal office Koppl on Tuesday the 11th of July 2017.

E-Mail: [email protected]t
Phone: +43 (0) 6221/7213-0
Opening hours:
MO: 08h00 - 12h00 & 14h00 - 18h00
TUE-FR: 08h00 - 12h00

If you want to work at Electric Love Festival applicate at  https://jobs.revolutionevent.com/ and choose your preferred job. We are looking forward to you ;) 

The minimum age limit to enter the festival area and the camping area is 16 years. Even if accompanied by an adult, people 15 and under will not be permitted entrance. Attention: the minimum age for access to the V.I.P. Lodge is 18 years! The Salzburg Youth Protection Act applies, as amended. The security will monitor and control everyone in the area and your identification will be checked at the Electric Love Counter.


Accepted: official identity document (e.g. passport or driver's license)
Not accepted: student cards

There will be possibilities to charge your phone at Electric Love Festival.

Your identification will be checked at the Electric Love Counter.
Accepted: official identity document (e.g. passport or driver's license)
Not accepted: student cards

If you need to bring medicine to the festival please bring a medical confirmation with you. There is no possibility for cooling, but you can bring a cool bag and buy ice cubes at the supermarket.

Merchandise is available at declared stands all over the festival ground- payment with cashless only.
If you want to buy merchandise articles before or after the festival visit http://merchandise.electriclove.at/en/

Wednesday 04.07.2018 12h00 to Sunday 08.07.2018 12h00 

A festival is the most amazing place in the world - clearly, we agree without doubt, but you should keep a few things in mind to stay safe and get back home well.


If the sun is shining please bring and use sunscreen and a headgear. Forgot Snapback ?! No problem! In our merchandise store we offer various models in Electric Love Style. Just as important as sunscreen is the proper hydration during a weekend like this - and by that we mean anti-alcoholic drinks ;) 
Even in July the temperature changes should not be underestimated - therefore bring, next to raincoat and rubber boots, the hand-knitted socks from grandma and your warmest sweater.


Shaking at the stage and party hard with the world's best DJs requires a lot of the human body  - often we need more energy than we realize. Therefore you should not forget to take a break and eat something. At the Electric Love Food Corner is offered a range of delicious dishes that provide enough power for the next hours of beats and dancing.

The police and security staff keep a watchful eye on any criminal activity on the camping and festival grounds. Unfortunately it not avoidable that here and there things get stolen. Therefore we advise you to leave your valuables either in the car or wear them tight to the body.

The sanitary facilities offer flushed toilets and also portable toilets.

There is tap water available at the sanitary facilities

Electric Love Festival GmbH & Co KG
Neualmerstraße 37
5400 Hallein
Austria
 

The famous Warm Up Party will take place at the festival ground on Wednesday.

The police and security staff keep a watchful eye on any criminal activity on the camping and festival grounds. Unfortunately it not avoidable that here and there things get stolen. Therefore we advise you to leave your valuables either in the car or wear them tight to the body.

Camping

Camping Rules

  • Camping is permitted only in designated areas
  • There is a space of 5m2 available for each person. (10m2 for 2 people, 15m2 for 3 people aso.)
  • Camping and build up tents at the parking area is not allowed
  • It is not allowed to camp at Camping South as North Camper and vice versa. It is no problem to visit your friends at the other basic camping, but just possible via stage area so please check its opening hours.
  • Party tents (max 3x3m) are allowed at the Caravan and Basic Camping areas until further notice or revocation.
  • The instructions from the regular staff as well as from the security staff must be obeyed at all times.
  • Marked routes must be kept free at all times.
  • Parking is at your own risk! The StVO (Austrian Highway code) applies.
  • Akwardly shaped or bulky goods are prohibited (e.g. beer tables, ale-benches, sofas, couches, crate of beers etc.)
  • Sound systems of any kind are prohibited at the whole camping area.
  • Digging of holes is prohibited.
  • The campsite regulations shall apply from the beginning of the construction times for the Electric Love Festival and can be changed at any time by the organizer. They end with the completion of the disassembly after the Electric Love Festival.
  • Vehicles of any kind (cars, scooters, electric scooters, bicycles etc.) are prohibited.
  • For damage of any kind suffered by visitors at the campsite, the organizer only takes responsibility and accepts liability if the damage was caused intentionally or by gross negligence by the organizers or their representatives or agents. Therefore, the organizers will furthermore not be liable for personal injuries and property damage.
  • Ignoring these camping site rules may lead to a permanent ban and loss of admissions for the Electric Love Festival.
  • The security represents the house rules.
  • The instructions from the regular staff as well as from the security staff must be obeyed at all times.

Liability at the camping area

  • The artists and the organisers of Electric Love Festival cannot be held accountable for damage, loss or theft nor for any other accident.
  • For damage of any kind suffered by visitors the organizer only takes responsibility and accepts liability if the damage was caused intentionally or by gross negligence by the organizers or their representatives or agents.
  • Therefore the organizers will not be liable for personal injuries and property damage.
  • The organiser assumes no liability for confiscated goods by the security
  • After the event and after the lock of the campsite, the organizer accepts no liability in connection with visitors, which are still at the campsite or enter it again after it is closed.

Resp. Caravan Camping the following rules apply additionally to the camping rules:

  • accepted are vehicles with es sind ausnahmslos Fahrzeuge mit fix insalled beds. (f.e.: caravan, campers)
  • power generators up to 5kW are allowed at the caravan camping area (this does not apply to the other camping categories)
  • awnings / pavillons are allowed 
  • person tents and sleeping in awnings / pavillons is not allowed 
  • the vehicle + caravan must not be longer than 8m and wider than 3m
  • per caravan 1 Caravan Camping ticket is needed 
  • each person at Caravan Camping needs a Camping North ticket (Camping Ticket only valid in combination with festival ticket)

The Comfort Camping Village is situated in a separated camping area and includes several opportunities to make your camping experience as comfortable as possible. We offer different categories – all you have to do is make your choice for the one comfort camping category that fits best your expectations. Please find detailed information at the respective categorie descriptions as sopn as ticket sale has started.

Wednesday 05407.2018 12h00 to Sunday 08.07.2018 12h00 

To realise our goal "the cleanest festival in Austria" we need your help.
The garbage fee of €15,- is already included in the camping ticket price. If you bring back a fully filled trash bag to the exit a deposit of € 10,- will be charged on your wristband. You do not have enough garbage for your bag? No problem - take ours!
Trash bags are available at Info/Lost&Found stands & the exit.

Using toilets & showers at the Electric Love Festival is free of charge. There are available flushed toilets, portable toilets and hot water showers. Please find their positions  on the festival map.

You´re hungry? That´s no problem. There are loads of different Electric Food Bars and Liquor Stores all over the area.

Please keep in mind that all kinds of grills are not allowed but there are grill stations at the marketplace where you can prepare your meals. Got nothing to through on the grill? Choose from our offers at the supermarket.

Also keep in mind that glass is strictly forbidden - if you bring your food and beverage in glass containers we need to take it away at the entrance.

To get sure you do not need to party hard with wet hair, there will be plug sockets at the showers. Use only for hairdryers & straighteners and not for charging your phone. If you need to charge your phone use the Red Bull MOBILE Energy Packs. 

There will be a supermarket with everything a camper needs like sleeping bags, cold drinks and much more.

In case of storm or tempest please search shelter in your car and do not get out until it is over. Please share with other Electric Lovers if you have some space left. We are one big family and need to help and protect each other! There are several first aid points all over the festival ground if you are hurt. 

Ticketing

 

Purchaser of a hotel package receive an additional ticket for the hotel reservation to their festival tickets. So 5 tickets will be listed in your MyTicket-Portal:

  • 2x Festival Ticket (personalisation required)
  • 2x Warm Up Ticket (personalisation required)
  • 1x Hotel Ticket (no personalisation necessary)

The hotel tickets has to be printed out and shown at the hotel reception together with a valid photo ID of the ticket purchaser. This ticket is your reservation confirmation and must be shown printed out.

 

All red marked tickets in your MyTicket-Portal must be personalised. Otherwise the ticket cannot be downloaded and printed. This means you wont have acces to the festival.. If you ordered your wristband sent in a box, the tickets also need to be personalised. Otherwise you cannot activate the wristband by assigning to your tickets.

As soon as the personalisation of your ticket is done, it will be sent via e-mail to the stated e-mail address. So please watch out if the ticket should be a present for someone! In this case you sould insert all the data of the person you want to give the ticket to but insert your e-mail address, so the ticket wont be sent to the person you want to surprise.

In case you are not able to visit the Electric Love Festival or you made a mistake with the personalisation, you can re-personalise your ticket in your MyTicket-Portal. If you have any questions or troubles, don’t hesitate to contact the team of TicketPAY.

[email protected] or +49 (0) 2381 – 33 898 44.

Our colleagues are happy to help you from Mo – Fr from 09h00 – 17hoo.

Each price phase has a certain contingent. As soon as the current phase is sold out, the new price phase is valid. 

In case you are not able to visit the Electric Love Festival and you want to sell your ticket(s), you can use our resale-platform. It is up to you if the new buyer or you will pay the re-personalisation fee. Only the ticket purchaser can re-personalise tickets. As soon as the resale-platform is online, you will be informed over our official facebook page and website. 

All red marked tickets in your MyTicket-Portal must be personalised. Otherwise the ticket cannot be downloaded and printed. This means you wont have acces to the festival.. If you ordered your wristband sent in a box, the tickets also need to be personalised. Otherwise you cannot activate the wristband by assigning to your tickets.

Purchaser of a Seat Platin VIP Lodge Lounge receive additionally to their Seat Platin VIP Lodge tickets a ticket for their lounge. This means f.e.: with a 4-person lounge following tickets will be listed in your MyTicket-Portal:

  • 4x VIP Platin VIP Lodge Tickets (personalisation required)
  • 1x Seat Platin VIP Lodge Lounge Ticket (no personalisation necessary)

The lounge ticket has to be printed out and shown at the entrance of the Seat Platin VIP Lodge. This ticket is your reservation confirmation and must be shown printed out, no mather if your wristband has been sent to you in a box or not.

This year we offer the possibility to get your wristband sent home to you. All you need to do is order the box in the course of your order in the ticketshop or afterwards in your MyTicket-Portal. for € 15,- each. 

  1. Add the ticket(s) of your choice to cart
  2. Choose Electric Love wristband box
  3. Fill in buyer data correctly and agree to minimum age and GTC’s
  4. Choose payment method
  5. Complete order
  6. As soon as we received the payment, the link to your MyTicket-Portal will be sent via email to you
  7. All red marked tickets in your MyTicket-Portal must be personalised. If you ordered your wristband sent in a box, the tickets also need to be personalised. Otherwise you cannot activate the wristband by assigning to your tickets.
  8. Take the wristband with you to the festival

  1. Add the ticket(s) of your choice to cart
  2. Fill in buyer data correctly and agree to minimum age and GTC’s
  3. Choose payment method
  4. Complete order
  5. As soon as we received the payment, the link to your MyTicket-Portal will be sent via email to you
  6. All red marked tickets in your MyTicket-Portal must be personalised. Otherwise the ticket cannot be downloaded and printed. This means you wont have acces to the festival..
  7. Print ticket(s) and take it/them with you

Electric Love Festival tickets can neither be returned nor exchanged.

In case you are not able to visit the Electric Love Festival and you want to sell your ticket(s), you can use our resale-platform. It is up to you if the new buyer or you will pay the re-personalisation fee. Only the ticket purchaser can re-personalise tickets. As soon as the resale-platform is online, you will be informed over our official facebook page and website. 

All red marked tickets in your MyTicket-Portal must be personalised. Otherwise the ticket cannot be downloaded and printed. This means you wont have acces to the festival.. If you ordered your wristband sent in a box, the tickets also need to be personalised. Otherwise you cannot activate the wristband by assigning to your tickets.