Info

Below-mentioned you find all important information about the Electric Love Festival. If you have questions please check the info below first and if there is still something outstanding contact us via contact form.

ELF17 Timetable

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ELF17 Roadmap

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ELF17 Festival overview

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ELF17 Camping Checklist

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General Information

There are several ways of travelling to the Electric Love Festival but please think eco-friendly and make use of public transport possibilities and car pools. Save time & money, avoid jam and travel by public transport! We offer a shuttle from Central Station to the festival ground and back - detailed information at Shuttle.

If you arrive by public transport we recommend camping at Camping South. If you arrive by car please order Camping North Tickets.

Please find all information about your journey to Electric Love Festival at Travel

The Electric Love App provides all necessary information about the festival.

At Electric Love you cannot pay cash for your drinks, food, merch etc. - you pay cashless. You can get your credit at the festival or you order a cashless credit in advance (which can be reloaded at the festival). You can pay your credit with cash, bank transfer or credit card. Please keep in mind that we charge a fee of € 1,80 for each activated wristband. It is possible to get your remaining amount back - refund online after the event.

Top Up

Already got your tickets and you want to pre-oder some cashless credit? Go to MyTicket-Portal, click on your ticket and choose credit account. Make a registration, choose amount and method of payment. As soon as the payment is complete the credit is assigned to your ticket and transferred to your wristband at the entrance. No waiting time at the top up stations at the festival!

The Electric Love Festival conducts an absolute zero tolerance policy with regard to drugs! It is prohibited to use, deal or be in possession of drugs on both the festival grounds and the camping site.

There will be controls on forbidden objects, passports and your wristband at all entries at the festival area. 
Please understand that the securities will check your luggage. Do not loose your wristband and the garbage token - no replacement will happen. All forbidden objects are listed at forbidden objects at the festival area and forbidden objects at the camping site.

You´re hungry? That´s no problem. There are loads of different Electric Food Bars all over the area with delicious meals and cool drinks. Payment only with cashless. It is not allowed to bring your own food and drinks to the festival area (this applies not to the camping site).

The artists and the organisers of Electric Love Festival cannot be held accountable for damage, loss or theft nor for any other accident. For damage of any kind suffered by visitors the organizer only takes responsibility and accepts liability if the damage was caused intentionally or by gross negligence by the organizers or their representatives or agents. Therefore the organizers will not be liable for personal injuries and property damage.The Salzburg Youth Protection Act applies, as amended. 
In this case the general terms and conditions of the Electric Love GmbH & Co KG, the house rules of IGM Salzburgring and the extra listed festival and camping rules do apply.


http://www.salzburgring.com/content/die-rennstrecke/ringordnung/

You need general information about the festival or want to protect your ears? No problem at all - you get all relevant information about the festival but also train & bus time tables and earplugs at our Info/Lost&Found Points.

All leftover finds will be given to the municipal office Koppl on Tuesday the 11th of July 2017.

E-Mail: [email protected]t
Phone: +43 (0) 6221/7213-0
Opening hours:
MO: 08h00 - 12h00 & 14h00 - 18h00
TUE-FR: 08h00 - 12h00

If you want to work at Electric Love Festival applicate at  https://jobs.revolutionevent.com/ and choose your preferred job. We are looking forward to you ;) 

The minimum age limit to enter the festival area and the camping area is 16 years. Even if accompanied by an adult, people 15 and under will not be permitted entrance. Attention: the minimum age for access to the V.I.P. Lodge is 18 years! The Salzburg Youth Protection Act applies, as amended. The security will monitor and control everyone in the area and your identification will be checked at the Electric Love Counter.


Accepted: official identity document (e.g. passport or driver's license)
Not accepted: student cards

There will be possibilities to charge your phone at Electric Love Festival.

Your identification will be checked at the Electric Love Counter.
Accepted: official identity document (e.g. passport or driver's license)
Not accepted: student cards

If you need to bring medicine to the festival please bring a medical confirmation with you. There is no possibility for cooling, but you can bring a cool bag and buy ice cubes at the supermarket.

Merchandise is available at declared stands all over the festival ground- payment with cashless only.
If you want to buy merchandise articles before or after the festival visit http://merchandise.electriclove.at/en/

Wed. 05.07.17 from 18h00 
Thur. 06.07.17 from 16h00 
Fr.      07.07.17 from 14h00 
Sat.   08.07.17 from 14h00 

Wednesday 05.07.2017 12h00 to Sunday 09.07.2017 12h00 

A festival is the most amazing place in the world - clearly, we agree without doubt, but you should keep a few things in mind to stay safe and get back home well.


If the sun is shining please bring and use sunscreen and a headgear. Forgot Snapback ?! No problem! In our merchandise store we offer various models in Electric Love Style. Just as important as sunscreen is the proper hydration during a weekend like this - and by that we mean anti-alcoholic drinks ;) 
Even in July the temperature changes should not be underestimated - therefore bring, next to raincoat and rubber boots, the hand-knitted socks from grandma and your warmest sweater.


Shaking at the stage and party hard with the world's best DJs requires a lot of the human body  - often we need more energy than we realize. Therefore you should not forget to take a break and eat something. At the Electric Love Food Corner is offered a range of delicious dishes that provide enough power for the next hours of beats and dancing.

The police and security staff keep a watchful eye on any criminal activity on the camping and festival grounds. Unfortunately it not avoidable that here and there things get stolen. Therefore we advise you to leave your valuables either in the car or wear them tight to the body.

The sanitary facilities offer flushed toilets and also portable toilets.

There is tap water available at the sanitary facilities

  • bags larger than 30 cm (A4 format)
  • camelbag
  • fireworks
  • flying objects (drones, balloons, sky laterns, etc.)
  • glass
  • grill (all kinds)
  • own food and drinks
  • laserpointer
  • loose wires
  • soundsystem
  • sling
  • bulky goods
  • power aggregations
  • car batteries
  • powder & coarse-grained material
  • animals (except guide dogs)
  • dry ice
  • weapons and all objects that could be used as weapons
  • Objects with discriminating or provocative text or expressions
  • Any items affecting the safety and health of your fellow humans
  • Any objects that can be considered dangerous by the organizer

If you are unsure whether your subject is allowed or not you are welcome to ask here.

Electric Love Festival GmbH & Co KG
Neualmerstraße 37
5400 Hallein
Austria
 

The famous Warm Up Party will take place at the festival ground on Wednesday. You can order your Warm Up Party Ticket in our ticket shop at "Single Day & Warm Up Party Tickets". Please note that this category is extremely limited and there won´t be Warm Up Party tickets available on site.

The police and security staff keep a watchful eye on any criminal activity on the camping and festival grounds. Unfortunately it not avoidable that here and there things get stolen. Therefore we advise you to leave your valuables either in the car or wear them tight to the body.

Camping

Camping Rules

  • Camping is permitted only in designated areas
  • There is a space of 5m2 available for each person. (10m2 for 2 people, 15m2 for 3 people aso.)
  • Camping and build up tents at the parking area is not allowed
  • It is not allowed to camp at Camping South as North Camper and vice versa. It is no problem to visit your friends at the other basic camping, but just possible via stage area so please check its opening hours.
  • Party tents (max 3x3m) are allowed at the Caravan and Basic Camping areas until further notice or revocation.
  • The instructions from the regular staff as well as from the security staff must be obeyed at all times.
  • Marked routes must be kept free at all times.
  • Parking is at your own risk! The StVO (Austrian Highway code) applies.
  • Akwardly shaped or bulky goods are prohibited (e.g. beer tables, ale-benches, sofas, couches, crate of beers etc.)
  • Sound systems of any kind are prohibited at the whole camping area.
  • Digging of holes is prohibited.
  • The campsite regulations shall apply from the beginning of the construction times for the Electric Love Festival and can be changed at any time by the organizer. They end with the completion of the disassembly after the Electric Love Festival.
  • Vehicles of any kind (cars, scooters, electric scooters, bicycles etc.) are prohibited.
  • For damage of any kind suffered by visitors at the campsite, the organizer only takes responsibility and accepts liability if the damage was caused intentionally or by gross negligence by the organizers or their representatives or agents. Therefore, the organizers will furthermore not be liable for personal injuries and property damage.
  • Ignoring these camping site rules may lead to a permanent ban and loss of admissions for the Electric Love Festival.
  • The security represents the house rules.
  • The instructions from the regular staff as well as from the security staff must be obeyed at all times.

Liability at the camping area

  • The artists and the organisers of Electric Love Festival cannot be held accountable for damage, loss or theft nor for any other accident.
  • For damage of any kind suffered by visitors the organizer only takes responsibility and accepts liability if the damage was caused intentionally or by gross negligence by the organizers or their representatives or agents.
  • Therefore the organizers will not be liable for personal injuries and property damage.
  • The organiser assumes no liability for confiscated goods by the security
  • After the event and after the lock of the campsite, the organizer accepts no liability in connection with visitors, which are still at the campsite or enter it again after it is closed.

Resp. Caravan Camping the following rules apply additionally to the camping rules:

  • accepted are vehicles with es sind ausnahmslos Fahrzeuge mit fix insalled beds. (f.e.: caravan, campers)
  • power generators up to 5kW are allowed at the caravan camping area (this does not apply to the other camping categories)
  • awnings / pavillons are allowed 
  • person tents and sleeping in awnings / pavillons is not allowed 
  • the vehicle + caravan must not be longer than 8m and wider than 3m
  • per caravan 1 Caravan Camping ticket is needed 
  • each person at Caravan Camping needs a Camping North ticket (Camping Ticket only valid in combination with festival ticket)

The Comfort Camping Village is situated in a separated camping area and includes below mentioned opportunities to make your camping experience as comfortable as possible. We offer 7 different categories – all you have to do is make your choice for the one comfort camping category that fits best your expectations. Please find detailed information at the respective categorie descriptions.

  • Separated camping area
  • Extra sanitary facilities
  • Extra reception & bar
  • Breakfast possibility & extra food bar
  • Roofed chill out area
  • Fireplace
  • Parking next to entrance
  • Access to basic camping north & south

Wednesday 05.07.2017 12h00 to Sunday 09.07.2017 12h00 

To realise our goal "the cleanest festival in Austria" we need your help.
We will ask you for a garbage fee at the camping entrance for which you will receive a garbage token. If you bring back a fully filled trash bag and the token to the exit a deposit will be given back to you. You do not have enough garbage for your bag? No problem - take ours!
Trash bags are available at Info/Lost&Found stands & the exit.

Using toilets & showers at the Electric Love Festival is free of charge. There are available flushed toilets, portable toilets and hot water showers. Please find their positions  on the festival map.

In order to keep your valuables safe, there are SafeBOX lockers at Camping South & North.

The SafeBOXen "Warschauer Str." from the BigBoxBerlin, are for one thing festival lockers and for another thing also charging station! Available in two sizes they can be found directly at the Marketplace of Camping North and Camping South. They offer you plenty of space for articles of value, jackets, bags, backpacks or electronic devices. The absolute HIGHLIGHT is the 230V socket in each single locker, to charge your empty mobile phone or camera batteries. Important: Do not forget the charging cable! The lockers are accessible for you all the time, and in case of questions or problems, the BOXen crew is always available.

Click here to save your festival locker for Electric Love Festival 2017 in advance!

The BOXen crew offers you a 24-hour support from Wednesday, 05.07.17, 12h00 to Sunday 09.07.17, 12h00. You have 24-hour access to your articles of value, you can charge your mobile phone and you will always find a friendly contact person. The BOX can be found directly at the Marketplace Camping North and the Camping South.

Of course, there are tickets for the whole festival but also for single days. Since the quota is limited, an early online reservation is recommended.

Click here to save your festival locker for Electric Love Festival 2017 in advance!

 

Safety first!

Safe storage of your valuables in a 7 tone steel vault!

 

Give me more energy - Empty mobile phone battery? Not with BigBoxBerlin! A 230V socket in each locker - do not forget to bring the cable!

 

We, the BOXen-Crew, are always there for you!

24 hours access and support - go to your locker whenever you want!

 

The size makes a difference!

Choose between one of the two locker sizes that fits you!

 

No Worries!

In case of a problem, the objects in each locker are insured up to € 500, -!

 

Learn more about BigBoxBerlin:

You would like to know more about BigBoxBerlin? Then please check out the homepage or Facebook page.

 

You´re hungry? That´s no problem. There are loads of different Electric Food Bars and Liquor Stores all over the area.

Please keep in mind that all kinds of grills are not allowed but there are grill stations at the marketplace where you can prepare your meals. Got nothing to through on the grill? Choose from our offers at the supermarket.

Also keep in mind that glass is strictly forbidden - if you bring your food and beverage in glass containers we need to take it away at the entrance.

To get sure you do not need to party hard with wet hair, there will be plug sockets at the showers. Use only for hairdryers & straighteners and not for charging your phone. If you need to charge your phone use the Red Bull MOBILE Energy Packs. 

There will be a supermarket with everything a camper needs like sleeping bags, cold drinks and much more.

Pre-order

To avoid tow your food and beverage you can pre-order various drinks and ice cubes. Check out the offer during your order at the ticket shop (second step of order process) or in your MyTicket-Portal. As soon as the payment arrived you will get a ticket – show it to the supermarket staff and grab your ordered item. In this case please keep in mind that we do not give away single cans or bottles – whole trays only.

  • fireworks
  • flying objects (drones, balloons, sky laterns, etc.)
  • glass
  • grill (all kinds)
  • laserpointer
  • loose wires 
  • soundsystem
  • sling
  • sugar / powered sugar
  • bulky goods
  • power aggregations
  • car batteries
  • powder & coarse-grained material 
  • animals (except guide dogs)
  • dry ice
  • weapons and all objects that could be used as weapons
  • Objects with discriminating or provocative text or expressions
  • Any items affecting the safety and health of your fellow humans
  • Any objects that can be considered dangerous by the organizer
  • open fire
  • akwardly shaped or bulky goods
  • vehicles of any kind


If you are unsure whether your subject is allowed or not you are welcome to ask here.

 

In case of storm or tempest please search shelter in your car and do not get out until it is over. Please share with other Electric Lovers if you have some space left. We are one big family and need to help and protect each other! There are several first aid points all over the festival ground if you are hurt. 

Ticketing

The tickets for Electric Love Festival 2017 can be ordered online at the ticket shop.  

That´s the way it works:

  1. Select number of wanted ticket(s) and add to cart.
  2. Fill out your details and agree to the minimum age and the GTC
  3. Choose method of payment and check your order
  4. Finalize your order
  5. Make payment
  6. Personalize ticket(s) at MyTicket-Portal  – each festival ticket (excl. camping) needs to be personalized until  01.06.2017.. You can change the personalisation at your MyTicket-Portal for € 19,-.
  7. Print ticket(s) and keep them ready at the entrance

The personalization of the ticket categories below is necessary for safety reasons. Please show your personalized ticket and your valid ID at the entrance. Not personalized tickets will be declared as invalid and access will be denied. After the payment has been received, each ticket buyer gets an e-mail with a personal link to his MyTicket-Portal. There, all purchased tickets can be managed, personalized and printed.

The following ticket categories must be personalized within 7 days after receiving:

  • Festival & VIP Tickets
  • Single Day Tiockets
  • Platin VIP Lodge Tickets
  • Platin VIP Loge Packages
  • Diamond Sky Lounges
  • Hotel Packages (personalization on just 1 person)

Generally it is not possible to re-personalize your ticket. However, you can request a re-personalization via your MyTicket-Portal with proof and a digital copy of your valid ID card. In this case € 19, – processing fee per ticket would be due. If you have any further questions, please contact the TicketPAY service team.

  • Early Bird Phase 1 - 12.11.2016 - 31.12.2016
  • Early Bird Phase 2 - 01.01.2017 - 28.02.2017
  • Final Price Phase - from 01.03.2017

You want to surprise your best friend with a ticket? No problem - please note that the ticket needs to be personalized on the person who visits the festival. Attention - do not enter the mail address of the presentee, otherwise he or she will get the ticket via e-mail and the suprise is over. The best will be if you enter your e-mail adress!

Tickets can´t be changed and orders cant be canceled as soon as the order is finalized. 

In Austria you can get your Electric Love tickets at Raiffeisenbank also. Please check there available categories below, unless not sold out. Memebers of Raiffeisen Club get a discount on the Festival Pass, first served basis. Tickets of Raiffeisenbank do not need to be personalized.

  • Festival Pass
  • VIP Bronze Festival Pass
  • VIP Silver Festival Pass
  • VIP Q-dance Festival Pass
  • VIP Gold Festival Pass
  • Warm Up Party Ticket Wednesday
  • Single Day Ticket Thursday
  • Single Day Ticket Friday
  • Single Day Ticket Saturday
  • Parking North
  • Parking South
  • Parking Non-Camper
  • Basic Camping North
  • Basic Camping South
  • Caravan Camping

Tickets can be resold only via your MyTicket-Portal. There you can resell your ticket by using the resale platform! Through this platform you can create your own ticket shop link. You can share the link in social media, by e-mail or personally.

The tickets can only be sold at the normal price (plus a processing fee). The seller can determine who pays the fee (seller, buyer or 50/50). We want to counteract the black market with partial, horrendous bargaining prices with this rule. If you have any further questions, please contact the TicketPAY service team.

Why only via TicketPay?

Only through this resale platform (accessible via your personal MyTicket-Portal) TicketPAY can guarantee that the ticket can be sold safely and at a fair price to another person. This is also the safest payment method for you selling the tickets.