FAQ

Most Frequent Questions
Where do I get tickets for the Electric Love Festival 2026?

Secure your tickets for Electric Love 2026 here!

PS: Don’t forget the Warm-up Party on Wednesday, July 8th, 2026!

 

Is there an age restriction & which IDs are accepted?

The Electric Love Festival can be attended from the age of 16 without exception. Entry for anyone under 16 is not allowed, even if accompanied by an adult or with parental authorization.

Only official photo IDs are accepted, such as a passport, national ID card, or driver’s license. Electronic IDs, like ID Austria (digital identity with photo), are also recognized.

Student IDs, school IDs, and copies of IDs are not accepted.

Security staff are instructed to enforce these rules. IDs and tickets will be checked at all camping and festival entrances, so it is important that your festival ticket is correctly personalized.

Note: Access to the CUPRA Platin VIP Lodge is only permitted from 18 years of age.

CAN I SLEEP IN THE PARKING LOT?

No for safety reasons, overnight stays in the parking lot are not allowed.
The parking lot will be monitored until the end of the event.

ELF tickets as a present

An Electric Love ticket is the perfect gift – whether for Christmas, a birthday, or simply to make someone smile! In the ELF Ticketshop, you’ll find options for every budget. From Single Day Tickets, Festival Passes, and VIP Festival Passes to Comfort Camping categories and more – just browse through and choose the perfect surprise.

Personalization
All personal tickets (such as Festival Passes, Warm-Up Tickets, Single Day Tickets, etc.) must be personalized with the name of the person who will use them. But don’t worry – personalization doesn’t need to be done right after purchase!

A little extra for your gift
In our Merch Store, you can get the Electric Love Box – a high-quality, detailed gift box that offers space for a little extra such as ELF socks (also available in the Merch Store). It also includes a greeting card for your personal note and stickers!

Here you can find gift templates to download and print. Add your desired text either using Adobe Acrobat Reader or by hand, and you’ll have a lovely gift ready to give!

A detailed guide can be found here. Happy gifting 🩷

Important: The template is not a ticket and has no ticket value.

I can’t find my ticket anymore

You can have your tickets resent to the email address you used for the purchase at any time withthe following link: https://lostmyticket.electriclove.at

Please also check your spam folder!

You can also access all your orders at any time by logging into our ticket shop.

If you didn’t receive a ticket confirmation after your purchase, it’s likely that the order was not completed successfully.

 

ELF26
What is Electric Love?

Electric Love is Austria’s largest electronic music festival and takes place every July at the Salzburgring in the stunning Fuschlsee region, near Salzburg. Over four days, around 200 international and local artists from EDM, Hard Dance, (Hard) Techno, Bass Music, and Hip-Hop perform across seven stages – the perfect place to forget everyday life and celebrate with friends.

There are three different camping areas directly on site. Since 2025, the ELF Hotel H+ has also been available, where you can meet like-minded people and enjoy a restful sleep.

In addition, there are various VIP areas and exclusive experiences on the festival grounds.

Electric Love 2026
July 9–11, with a Warm-Up Party on July 8
Salzburgring, Austria

When and where will Electric Love 2026 take place?

Electric Love Festival 2026 will take place from Thursday, July 9, 2026, to Saturday, July 11, 2026, at the Salzburgring in Austria, near the historic city of Salzburg.
The legendary Warm-Up Party will already kick off the festival on Wednesday, July 8, 2026.

Campsite opening times:
The campsites open on Wednesday, July 8, 2026, at 12:00 noon and close on Sunday, July 12, 2026, at 12:00 noon.

Address:
Salzburgring 1
5325 Plainfeld
Austria

📍 Find us on Google Maps

👉 Detailed travel information can be found here.

ELF26 Line-Up, Artists & Genres

Line-Up
The Electric Love line-up is announced in several phases. Get the ELF app and follow us on our socials so you don’t miss any announcements!

Artists & Genres
200 artists across 7 stages – at Electric Love, all facets of electronic music come together. Whether it’s EDM, Hard Dance, (Hard) Techno, Bass Music, or Hip-Hop, there’s something for everyone. A yearly highlight is the Opening Ceremony on Thursday. In the past, superstars like David Guetta, Martin Garrix, Charlotte de Witte, JackÜ, Armin van Buuren, The Chainsmokers and many more have performed on the ELF stages.

News & Updates – stay informed!

Follow us on our social media channels, download our ELF App and subscribe to our newsletter to always receive the latest information.

Where do I get tickets for the Electric Love Festival 2026?

Secure your tickets for Electric Love 2026 here.

To make sure that ticket scammers don’t have a chance, please only buy tickets from our official ticket shop, our official resale platform, or our resale partner Ticketswap.

Tickets
Where do I get tickets for the Electric Love Festival?

Get your tickets for the Electric Love 2026 here 

PS: Don’t forget the warm-up party on Wednesday, the 8 of July 2026!

To make sure that ticket scammers don’t have a chance, please only buy tickets from our official ticket shop, our official Resale Platform or our official Resale Partner TicketSwap.

What Payment options do I have for the ticket purchase?

In our ticket shop, you can pay with Apple Pay, Google Pay, Klarna, MasterCard, VISA, PayPal, iDEAL, MobilePay, Trustly, or via bank transfer (Stripe).

We also offer interest-free installment payments: the total amount is divided into 3 equal monthly installments.

In our ticket shop you will find all information.

I can’t find my tickets anymore!

You can have your tickets resent to the email address you used for the purchase at any time withthe following link: lostmyticket.electriclove.at

Please also check your spam folder!

You can also access all your orders at any time by logging into our ticket shop.

If you didn’t receive a ticket confirmation after your purchase, it’s likely that the order was not completed successfully

Is it possible to refund tickets?

No, all tickets are fundamentally excluded from conversion and return.

If you are unable to attend the Electric Love Festival and wish to resell your ticket(s), you can do this via our official resale platform or our official resale Partner TicketSwap.

 

GENERAL QUESTION ABOUT PAYMENT PROCESSING?

If you have any questions about your order in the ticket shop or about our resale platform, please contact our ticket provider Paylogic/SeeTickets directly.

Click here for their contact form.

Personalization
Which tickets need to be personalized?

All person tickets must be personalized correctly.
This means that those tickets will be checked together with your ID when you enter the festival.

Person tickets are:

  • Single Day Ticket (Regular & CUPRA Platin VIP Lodge)
  • Festival Pass (Regular & VIP)
  • Warm-Up Party Tickets

Camping and parking tickets do not require correct personalization. The name of the main purchaser is automatically printed on the tickets. The name on the ticket is not relevant for entry.

How does the personalization of my tickets work?

As soon as payment has been received via our ticket store, an e-mail with the link for personalization will be sent to the purchaser.

The personalization is then carried out by the festival visitor himself and the ticket is finally available for download.
It is also possible to view the orders at any time by logging in to the ticket shop again with the access data used to place the order. In this portal, under “Orders”, you can personalize, re-personalize or resell tickets via our official resale platform at any time.

If you have any problems with personalization, you can contact us at any time at info@electriclove.at!

Do tickets need to be personalized right away?

No, everything should be personalised at the admission control. Otherwise there is no deadline.

If you are still unsure who will be using the tickets, wait with the personalisation, so you avoid unnecessary effort and costs.

How can I Repersonalize my tickets?

If you have already personalized your ticket but can no longer use it or made a mistake during personalization, you can update your ticket’s personalization at any time.

Simply log back into the ticket shop using the credentials you used for your order. Under the “Orders” section, you’ll see an overview of your valid purchases. Click on “More” (three dots) next to the relevant ticket to start the re-personalization process.
Please note: A processing fee of €12 applies for each ticket.

Re-personalization is also possible on-site at the Ticketing Help Desk by presenting a valid photo ID and an authorization letter from the original purchaser.
However, please be aware that the on-site re-personalization fee is €30 per ticket.

Cashless
How do I pay at ELF?

At the Electric Love Festival you only pay cashless with the ELF Wristband!
You will receive your ELF Wristband upon entry to the festival site as soon as you present your ticket(s).

You can then easily top up your ELF Wristband with your desired amount in cash, by debit or credit card at our top-up parking spaces or online. If you have used the Pre Top-Up, the amount will be automatically loaded onto your wristband when you enter the Festival site by scanning your ELF ticket.

How can I withdraw my unused credit?

You can withdraw your Electric Love 2025 cashless balance through the event portal.

Log in or create an account, add the chip number from your wristband, view your payment overview, and start the withdrawal of your remaining balance. You can choose to either donate the amount to Electric Love projects such as Music Camp or Mindful Crew, or have the balance transferred to your bank account.

Camping general
Do my camping tickets need to be personalised?

No, Camping and parking tickets do not require correct personalisation. The name on these tickets is not relevant for entry.

You can find out more about personalisation under ‘Personalisation’ in the FAQs

Are there Parking spaces for camping visitors?

Yes, of course!

  • Parking Basic Camping Ticket
  • Parking Comfort Camping Ticket (automatically included with purchase)

There are plenty of parking spaces on site. Remember that every vehicle needs a parking ticket.

Is there an ELF supermarket?

There is a 24h supermarket right on the campsite!

There you’ll find everything you need for your festival weekend: from ice-cold alcoholic and non-alcoholic drinks in a walk-in fridge, to spirits with a glass refill station, snacks, fresh fruit, oven-fresh baked goods, and ice cream, as well as grill meats, meat alternatives, and camping essentials.

Bringing your own food and drinks to the campsite is allowed; however, glass containers are prohibited throughout the entire festival grounds.

Waste deposit

Out of love for the environment, waste should be disposed of properly. Please help us!

All camping visitors initially pay a €10 waste deposit when purchasing their ticket. The deposit will be refunded to your wristband once a full trash bag is returned to the collection points upon departure.

 

Is a camping ticket valid per tent or per person?

Tickets for our camping areas are required per person (not per tent or car).

Exception: Comfort Camping

You can only access our camping areas by showing a valid festival pass in combination with a valid camping ticket.

 

 

Basic Camping
How much space do I have at the Basic Camping?
At Basic Camping, each person is allocated 5m² of space. For example, two people will have 10m² at their disposal.
Camping spots are self-allocated on a first-come, first-served basis.
Power Supply at Basic Camping

There is no power supply at Basic Camping. However, with our power station, you can bring a power source directly to your tent! You can find more information in our ticket shop.

What does the Travelbox Powerstation include?
+ 1x 230V socket
+ 4x USB connection
+ 1x cigarette lighter
+ Pick-up on site at the MAENTUM stand in the Marketplace at Basic Camping
+ Battery empty? Exchange it free of charge for a full power station directly at the Plug-in stand.

Attention: Not compatible for devices with more than 500 Watt continuous power (hairdryer, kettle etc.).

 

Rules basic camping

– Access to the camping area only with valid Camping Ticket + Festival Ticket.
– Camping is only allowed in the designated areas
– No vehicles are allowed on the camping site
– An area of 5m² is available per person. If there are two of you, you have 10m² at your disposal, etc.
– Camping and pitching tents on the car park is prohibited.
– Party tents (pavilions) (max. 3x3m) are allowed in all camping areas until further notice.
– The instructions of staff and security personnel must be followed without exception.
– Marked paths must be kept clear at all times
– The digging of holes is prohibited.
– It is forbidden to burn or light campfires in the camping areas (Caravan, Basic Camping, Comfort Camping)
– Cooking and grilling with gas or charcoal is prohibited in the park and camping areas, especially in visitor tents
– The camping rules apply from the beginning of the set-up times for Electric Love, can be changed by the organiser at any time and end with the end of the dismantling after the Electric Love Festival.
– The security service has the right of domicile
– Failure to comply with these camping rules may result in a ban from the site and the loss of the right to enter Electric Love.

What is the Pre-Pitched Area?

In 2026, we are introducing a brand-new camping area: the Pre-Pitched Area. Here, tents are already set up and ready for you, so you can arrive at easy without having to carry heavy gear.

The area is located in a separate section of Basic Camping – close to the Supermarket, Marketplace, Activity Area, toilets, and showers. You can choose tents for 2, 4, or 6 people. Best of all, the surcharge compared to regular Basic Camping is low. You can find more information here.

How can I upgrade my Basic Camping Ticket to the Pre-Pitched Area?

If you want to upgrade your Basic Camping Ticket to the Pre-Pitched Area, you can easily do so in the ticketshop.

  1. Log in at tickets.electriclove.at

  2. Open your relevant order under Orders

  3. Click “More”“Change Tickets”

  4. Only tickets eligible for an upgrade will be shown

  5. Select Basic Camping and Waste Deposit so both are credited

  6. Choose your new Pre-Pitched Ticket and confirm

Caravan Camping
Rules Caravan Camping

– Only vehicles with a maximum permitted total weight of up to 3.5 tons (including trailers) are allowed on the Caravan Camping site.

– The combined length of the vehicle and caravan must not exceed 8 meters and the width must not exceed 3 meters. If this size is exceeded, an additional Caravan Vehicle Ticket is required.

– Any type of vehicle is allowed within these limits, as long as sleeping inside the vehicle is possible.

– One Caravan Vehicle Ticket is required per caravan.

– Each person staying at Caravan Camping must have a Caravan Camping Ticket (only valid in combination with a Festival Ticket).

– Per Caravan Vehicle Ticket, one awning or pavilion (maximum 6x3m) is allowed next to the vehicle. Sleeping in awnings or pavilions is not permitted (exceptions apply to roof tents).

– Personal tents are not allowed.

– Only on the Caravan Camping site are built-in power generators up to 5kW permitted inside the vehicle (this does not apply to other camping categories).

– Separate/mobile generators are not allowed.

– Generators must be adequately ventilated, and exhaust gases must be safely discharged to avoid fire hazards.

– Built-in gas systems may be used if a valid gas certificate (not older than 2 years) is available.

– Campfires and open flames are strictly prohibited.

– In the event of very dry weather or other potential risks, the organizer may prohibit the use of generators due to fire hazard.

– Security staff is authorized to inspect caravans upon entry and throughout the festival, even if the vehicles are already parked on the Caravan Camping site.

– The house rules apply to the entire Caravan Camping area.

Electricity at Caravan Camping

Caravan Camping is the only area on the site where built-in generators up to 5kW and built-in gas cookers are allowed.

Therefore, no electricity supply is offered at the Caravan Camping.

CAN I SLEEP IN AN TENT AT CARAVAN CAMPING?

For safety reasons it is not permitted to sleep in tents and/or awnings at Caravan Camping.

CAN FRIENDS VISIT ME AT THE CARAVAN CAMPSITE?

Friends from Basic Camping and Caravan Camping can visit each other! However, overnight stays are only possible on the campsite you have booked!

We kindly ask for your understanding that visiting friends in the camping areas is not permitted without a valid camping ticket.

Comfort Camping
What does our Comfort Camping offer?

Our Comfort Camping Village is a dedicated camping area with many convenient advantages to make your camping experience as pleasant as possible. In total, there are 6 different categories of how you can spend your relaxing nights after partying all day. You can find more information in our ticket shop.

Some advantages in a nutshell:

  • Separate camping area
  • Own entrance
  • Own spacious sanitary facilities
  • Best view over the festival area
  • Shortest way to the infield
  • Own reception
  • Small shop
  • Own gastronomic offer
  • Chill out area
  • Parking ticket included
  • Access to Basic Camping and Caravan Camping
Is there a separate parking space for Comfort Camping guests?

Yes, a ticket for the Comfort Camping car park is included in your order for one of our Comfort Camping categories.

 

Same names on the tickets

If you have ordered all the tickets for your group and your name is on all the camping tickets, this is not a problem. Comfort Camping tickets are not personalised, only the barcode on the tickets counts.

However, please make sure that all festival passes are personalised to the respective guests!

Is there a power supply at Comfort Camping?

It depends on which Comfort Camping category you’ve chosen – detailed information is available in the ticket shop.

With a Power Station, you can rent your own power source! You’ll also find all the details about this in our ticket shop.

At the Comfort Camping reception, you’ll have the option to charge your mobile device.

How does it work if a group arrives separately?

If you’re staying at Comfort Camping as a group, please make sure that everyone in your group has all the required tickets for access to the Comfort Camping area.

The main buyer can access all tickets at any time by logging into the ticket shop.

If you’d like your Comfort Camping accommodation to be located near your friends, please speak to the staff at the Comfort Camping reception upon arrival. They will do their best to accommodate your request, depending on availability.

Travel
car

If you’re arriving by car, please follow the official traffic guidance system.

There is sufficient parking available on the festival grounds. Each car requires a Parking Ticket, which can be purchased in the ticket shop.

Kiss & Go: At the designated Kiss & Go stations, drop-off and pick-up are allowed – parking is not permitted here.

Parking CUPRA Platin VIP Lodge: Access is only permitted with a valid CUPRA Platin VIP Lodge Parking Ticket. If you’re arriving by taxi or private transfer, you must present your CUPRA Platin VIP Lodge Ticket at the checkpoint.

Shuttle- Salzburg Mainstation- Festival areal- Retour

Our free ELF Shuttle runs every 20 minutes between Salzburg Main Station and the festival grounds – and back

Traveling by Train

With the ÖBB Railjet, you can travel from Vienna, St. Pölten, or Linz to Salzburg every hour. From Innsbruck, there is also one train per hour to Salzburg. From Graz or Klagenfurt, there is a EuroCity or InterCity connection every 2 hours. Numerous train connections are also available from Germany (e.g., Munich, Stuttgart, Frankfurt) to Salzburg.

From Salzburg Main Station, you can use the free Electric Love Shuttle Bus directly to the festival grounds and back.

ÖBB timetable information: https://fahrplan.oebb.at/

Accessibility
Is there a offer for guests with a dissability?

Do you require an accompanying person due to limited mobility?

Please purchase your festival ticket via our official ticket shop:
tickets.electriclove.at

and then complete the following form:
Request: Free Accompanying Person & Parking Ticket

With a disability degree of at least 50%, we will provide your accompanying person, upon request and subject to availability, with a free festival ticket of the same category as well as a parking ticket of your choice.

Please note that this offer applies exclusively to festival tickets. Camping and Warm-Up Party tickets are excluded.
If required, accompanying persons can purchase Camping and Warm-Up Party tickets in our ticket shop.

Accessibility to the festival site

Unfortunately, due to the nature of this outdoor location, it is not possible to make all areas fully accessible.
The pathways on the camping grounds are not barrier-free, and only certain sections of the stage area are accessible.
Additionally, the route from the camping areas to the stage area includes a gravel path with a steeper incline.

Sanitary facilities for disabled people

Throughout the entire festival grounds, dedicated toilets are available at all sanitation stations, some of which can also be locked with a Eurokey. The exact locations will be indicated on our festival map, which will be published shortly before the event.

Is there an accessible way to get to the festival grounds?

The festival grounds around the Salzburgring are not fully barrier-free.

The only accessible entrance and access to the festival grounds is exclusively via our CUPRA Platin VIP Lodge Parking.
In this case, access to the festival grounds is possible with a combination of a Festival Pass and CUPRA Platin VIP Lodge Parking.

Wheelchair Platform

At the Electric Love Mainstage, a wheelchair platform with a glass front will be set up.

The exact location of the wheelchair platform will be indicated on our festival map, which will be published before the event.

Electric Love Festival APP
What features has the Electric Love App?

Be the first to hear about special highlights, exclusive content and important festival information!

Features:

  • Year-round News & Announcements
  • Line-Up & Artists
  • Festival Information
  • Security messages during the event
  • Cashless Payment Information
  • Own ticket wallet for all your tickets
  • FAQ

Download for Apple and Google: https://app.electriclove.at

ELF Hotels
Is there a minimum length of stay at an ELF Hotels?

The minimum stay requirement is 3 nights. Hotel packages are available exclusively with an Electric Love 2026 ticket.

How can I book a room in an ELF Hotel?

Here you can find an overview of all ELF Hotels as well as partner hotels. You can book the hotels through this link!

Is there an age requirement to book an ELF Hotel?

You must be at least 18 years old to make a booking at an ELF Hotel.

Which hotels are offered?

For Electric Love 2026, you can book the following hotels:

ELF Hotel:
H+ Hotel **** – located directly at Salzburg Main Station

Partner Hotels:

  • Hyperion ***** – in Salzburg’s Old Town

  • Hotel Jakob **** – in Fuschl

  • Romantik Spa Hotel Elixhauser Wirt ****S

What is the difference between ELF Hotels and partner hotels?

The ELF Hotel H+ offers additional specials such as the festival wristband exchange directly at the hotel, a welcome desk, direct access to the free ELF shuttle, and other surprises.

Partner hotels provide comfortable accommodations with free breakfast, but without the extra specials.

Lost & Found
Where do lost items go after #ELF25?

Lost & Found after the festival

lost items can be picked up at the municipal office in Koppl.

Adress: Dorfstrasse 7, 5321 Habach

Email: fundamt@koppl.at
Phone: +43 (0) 6221 / 72 13 61

Opening hours:
Monday: 08:00 AM –12:00 PM and 02:00 PM –06:00 PM
Tuesday to Friday: 08:00 AM –12:00 PM

Safety
Stage Area: Prohibited Items

Stage Area: Prohibited Items
All items that are forbidden in the camping areas:

  • Butter knives

  • Flagpoles

  • Glass items (e.g., glass bottles, glass containers, etc.)

  • Items made of fragile or easily breakable materials (e.g., cups, mugs, etc.)

  • Items that can be used as weapons or thrown objects

  • Coolers

  • Speakers

  • Umbrellas

  • Backpacks (small cloth drawstring bags smaller than a DIN A3 sheet, measuring 42 x 29.7 x 21 cm / H/W/D, are allowed)

  • Self-brought food & drinks

  • Shisha

  • Bulky items (e.g., folding chairs, ladders, stools, etc.)

  • Water guns

  • Spray cans

  • Hydration packs (e.g., CamelBak)

The following items are allowed, among others:

  • Party tents and canopies in the Basic & Caravan Camping areas

  • Makeup mirrors

  • Perfume and deodorant (including in glass containers)

  • Non-professional cameras and action cameras