FAQ

Most Frequent Questions
When and where will Electric Love 2024 take place?

Tigether we will start into a new era at the Electric Love Festival 2024 from Thursday, 04 July 2024 to Saturday, 06 July 2024, as usual at the Salzburgring in the beautiful Fuschlsee region.
However, most people will already be arriving on Wednesday, 03 July 2023, to attend the legendary F*ck Genre Warm-up Party at Club Circus.

Click here to go directly to the #ELF24 ticket shop!

Tickets for the Electric Love Festival 2024

Get your tickets for #ELF24 here and start into a new era with us!

PS: Don’t forget to get a warm-up ticket for Wednesday, 3 July 2024 to get the full festival experience!

As more and more ticket scammers are on the way, we advise interested parties to never buy tickets via other platforms, via social media comments or third-party sellers.
Only our official ticket service provider See Tickets GmbH / Paylogic and all Raiffeisen Banks in Austria guarantee 100% genuine tickets, secure payment processing and customer support.

Line-Up & Artists 2024

You can expect a variety of artists from the genres EDM, Harder Styles, Bass, Techno, Tech House to Hip Hop on several stages, who will create a great atmosphere.

The Electric Love Mainstage will also feature the internationally unique and famous opening show on Thursday, fantastic sunset slots by international headliners every day and a breathtaking end show on Saturday.

The line-up is traditionally released in 6 phases, you can find all the latest line-up news here.

age restriction

The Electric Love Festival can be attended from the age of 16 without exception.

Attention: Admission to the CUPRA Platin VIP Lodge only from the age of 18!

Security staff are required to check compliance. Admission under 16 years of age is not possible, not even with an adult accompanying person or a power of attorney from parents.
IDs will be checked at all camping or festival entrances, so always have your ticket and ID ready.
Official photo IDs such as identity cards, passports or driving licences are accepted.
Student IDs and copies of IDs are not accepted.

official opening hours

Here you can find an overview of the opening hours of all areas at #ELF24:

Festival area (Infield):
Wednesday (03.07.2024): 18:00 h – 02:00 h
Thursday (04.07.2024): 16:00 h – 03:00 h
Friday (05.07.2024): 16:00 h- 03:00 h
Saturday (06.07.2024): 16:00 h – 03:00 h

The ORGANICS Beach
Thursday (04.07.2024): 10:00 h – 18:00 h
Friday (05.07.2024): 10:00 h – 18:00 h
Saturday (06.07.2024): 10:00 h – 18:00 h

Camping area:
Wednesday (03.07.2024): 12:00 h – Sunday (07.07.2024): 12:00 h

Camping car parks:
Wednesday (03.07.2023): 12:00 h – Sunday (07.07.2023): 14:00 h

Electric Love Festival 2023 APP
Where do I find the Electric Love Festival App?

Be always well informed with the Electric Love Festival App!

The download is now available in the Apple App Store and the Google Play Store.

Find all the information including the download links here: https://app.electriclove.at

What features has the Electric Love App?

Be the first to hear about special highlights, exclusive content and important festival information!

Features:

  • Year-round News & Announcements
  • Line-Up & Artists
  • Festival Information
  • Security messages during the event
  • Cashless Payment Information
  • Own ticket wallet for all your tickets
  • FAQ
Why is the Electric Love Festival App important for me?

The Electric Love app keeps you up to date with announcements and updates on artists, stages, activities, tickets and much more.
Whether it’s the current line-up, the timetable or the weather – the app keeps you up to date with useful push notifications.

Download the app for Apple and Google here: https://app.electriclove.at

General
What is Electric Love?

Electric Love is about a group of great friends that spend a short vacation for their minds on our Colorful Playground in the beautiful Salzburg lake district.

Dance into the night in front of one of the unique stages to one of the many international and national artists from EDM, Hardstyle, Techno, Tech House, Bass or Hip Hop. 

Experiencing the festival experience up close on the camping sites or sleeping in a room in one of the hotels from 1* to 5* around the Salzburgring. 

Electric Love can also mean celebrating life in one of the various VIP areas or recharging your batteries during the day at the festival’s own beach on the turquoise Fuschlsee, at Organics Beach with various activities, fancy drinks and soul food.

ELF is also culture and sightseeing between the festival days in one of the most beautiful and historic city centers of the world, Salzburg.

Electric Love is a way of life, music, adventure, and experience from July 04 – 06 July 2024, Salzburgring Austria. ❤️

When and where will Electric Love 2024 take place?

The Electric Love Festival 2024 takes place from Thursday, 04 July 2024, to Saturday, 06 July 2024, at the Salzburgring in the beautiful Fuschlsee region. However, most people will already be arriving on Wednesday, 03 July 2024, to join the legendary F*ck Genre Warm-up Party in our Club Circus. 

Go directly to the official ticket shop here! 

 

How do I get tickets for the Electric Love Festival 2024?

Get your tickets for #ELF24 here and start into a new era together with us!

PS: Don’t forget to get a warm-up ticket for Wednesday, 3 July 2024 to get the full festival experience!

As more and more ticket scammers are on the way, we advise interested parties to never buy tickets via other platforms, via social media comments or third-party sellers.
Only our official ticket service provider See Tickets GmbH / Paylogic and all Raiffeisen banks in Austria guarantee 100% genuine tickets, secure payment processing and customer support. 

What are the official opening hours of the festival?

Here you can find an overview of the opening hours of all areas at #ELF24:

Festival area (Infield):
Wednesday (03.07.2024): 18:00 h – 02:00 h
Thursday (04.07.2024): 16:00 h – 03:00 h
Friday (05.07.2024): 16:00 h- 03:00 h
Saturday (06.07.2024): 16:00 h – 03:00 h

The ORGANICS Beach
Thursday (04.07.2024): 10:00 h – 18:00 h
Friday (05.07.2024): 10:00 h – 18:00 h
Saturday (06.07.2024): 10:00 h – 18:00 h

Camping area:
Wednesday (03.07.2024): 12:00 h – Sunday (07.07.2024): 12:00 h

Camping car parks:
Wednesday (03.07.2024): 12:00 h – Sunday (07.07.2024): 14:00 h

Line-Up & Artists 2024

You can expect a variety of artists from the genres EDM, Harder Styles, Bass, Techno, Tech House to Hip Hop on several stages, who will create a great atmosphere.

The Electric Love Mainstage will also feature the internationally unique and famous opening show on Thursday, fantastic sunset slots by international headliners every day and a breathtaking end show on Saturday.

The line-up is traditionally released in 6 phases, you can find all the latest line-up news here.

Ticket Info
Tickets for the Electric Love Festival 2024

Secure your tickets for Electric Love Festival 2024 here.
PS: Don’t forget to secure a ticket for the Warm-Up Party on Wednesday 3 July 2024 to get the full festival experience!

Due to the increasing number of ticket scammers, we advise interested parties to never buy tickets via other platforms, react to social media comments or third-party providers than our official ticket service provider, See Tickets GmbH / Paylogic, as well as in all Raiffeisen branches (Austria). Only with them is there a guarantee of 100% genuine tickets, secure payment processing and customer support.

Ticket shop: https://tickets.electriclove.at
Resale platform: https://resale.electriclove.at

 

Tickets and price phases

Click here for the official ticket shop.

TICKET PHASES:

Super Early Bird, Early Bird, Regular, Late

LATE TICKET PHASE:

In the Late Ticket Phase the last festival tickets will be sold at a higher price. With the end of the Late Ticket Phase there is only one last clearing.

CLEARING / CURRENTLY SOLD OUT:

Clearing (= currently sold out). This means that tickets that are not paid for within the specified time (max. 7-14 days) go back on sale after the clearing phase. In our ticket shop you will find all details about current clearings as well as the time.

Payment options

We provide the following payment options:

  • SOFORT
  • Bank transfer
  • Credit card (Mastercard, Visa)
  • Paypal
  • Apple Pay
  • Google Pay

In our ticket shop you will find all information:

https://tickets.electriclove.at

Which tickets need to be personalised?

The following PERSON tickets must be personalised: 

  • Single Day Ticket (Regular / CUPRA Platin VIP Lodge / VIP Bronze / VIP Silver / VIP Gold)
  • Festival Pass (Regular / VIP Bronze / VIP Silver / VIP Gold)
  • Warm-Up Party Wednesday
  • The ELF ORGANICS Beach
Do tickets have to be personalized immediately?

No. Single Day Tickets, Festival Passes and tickets for the Warm-Up Party Wednesday can be personalized just before the festival starts. There is no deadline for personalization.

If you are still unsure who will be using the tickets, please wait with the personalization to avoid unnecessary effort and costs.

Camping info
Camping categories

Details of all Camping Ticket categories can be found here: Electric Love Campsites.

PS: Don’t forget to get a warm-up ticket for Wednesday, 3 July 2024 to get the full festival experience.

 

ATTENTION: A camping ticket is only valid in combination with a valid festival pass!

Opening Hours Camping

Camping Areas:

  • Wednesday, 3 July 2024: 12:00 CEST – Sunday, 07 July 2024: 12:00 CEST

Parking:

  • Wednesday, 3 July 2024: 12:00 CEST – Sunday, 07 July 2024: 12:00 CEST
When is access for camping guests possible?

Arrival at all camping areas is possible at any time from Wednesday, 03.07.2024 12 PM.

Even if you don’t have a ticket for the Warm Up Party Wednesday, arrival is possible at any time from this point on.

For the full festival experience, get your tickets for our F*ck Genres Warm Up Party at Club Circus now: tickets.electriclove.at

Personalization Camping Tickets

Camping tickets and parking tickets do not require correct personalisation. The name on the ticket is not relevant for admission.

Please only make sure that your festival pass is correctly personalised.

Arrival at the campsite

The journey to the Electric Love Festival is possible with all common means of transport. However, we ask you to think of the environment and to use the various public transport options or to form car pools.
There will be a free shuttle bus from Salzburg main station to the festival grounds and back. More information about the departure times can be found here!

There are enough parking spaces on site. Remember that every vehicle needs a parking ticket.
Parking tickets are available in the ticket shop, or on site. (Attention: increased price and only while stocks last).

The car park will be guarded until the end of the event.
For security reasons it is not allowed to stay overnight in the car park!

You may arrive or depart at any time between Wednesday 12:00 and Sunday 12:00.

Comfort Camping by ÖBB
What does our Comfort Camping offer?

Our Comfort Camping Village is a dedicated camping area with many convenient advantages to make your camping experience as pleasant as possible. In total, there are 7 different categories of how you can spend your relaxing nights after partying all day.

Some advantages in a nutshell:

  • Separate camping area
  • Own entrance
  • Own spacious sanitary facilities
  • Own reception
  • Small shop
  • Own gastronomic offer
  • Chill out area
  • Parking ticket included
  • Access to Basic Camping and Caravan Camping
Is there a separate parking space for Comfort Camping guests?

Yes!
Your order for one of our Comfort Camping categories includes a ticket for Parking Comfort Camping.

Please show this ticket at the entrance to the parking lot.

How is accommodation arranged at Comfort Camping?

Check-in at Comfort Camping is done by our staff at the Comfort Camping reception. This is also where the allocation of the different types of accommodation is arranged.

If you arrive in a group and would like to have your accommodation next to each other, the first come – first serve system applies.
For organisational reasons, it is not possible to reserve your favorite accommodation in advance.

What is the procedure if a group arrives at different times?

If you are staying at Comfort Camping as a group, make sure that everyone in your group has all the necessary tickets for access to the Comfort Camping area. (See “What is the access procedure to the Comfort Camping Area?”).

Every guest at Comfort Camping needs the Comfort Camping ticket plus the relevant ticket for the accommodation to get access.
The main purchaser of the order has access to all tickets at any time by logging in again to the ticket shop.

If guests arrive at different times, please clarify this with the staff at the Comfort Camping reception to avoid misunderstandings.

Same names on the tickets

If you have ordered all the tickets for your group and your name is on all the camping tickets, this is not a problem. Comfort Camping tickets are not personalised, only the barcode on the tickets counts.

However, please make sure that all festival passes are personalised to the respective guests!

The ORGANICS Beach
What is The ORGANICS Beach?

Enjoy relaxing hours away from the festival hustle and bustle on a turquoise blue beach at the beautiful Fuschlsee in Salzburg. Relax with fancy drinks, let your creativity run free at various workshops or get your body going with sporting activities. Soul food provides the perfect feel-good experience, as does a dip in the refreshing Fuschlsee. Surrounded by relaxed beach vibes.
Until it’s back to the colourful playground in the late afternoon to start the next festival night fully motivated.

When does The ORGANICS Beach take place?

The ORGANICS Beach will take place from Thursday, 04.07.2024 to Saturday, 06.07.2024 at the Fuschlsee.

For the visit you need your own ticket, which also needs to be personalised.
Click here for the ticket shop!

Opening hours:
From 10:00 a.m. to 6:00 p.m. each day

How do I get tickets for The ORGANICS Beach?

Secure your tickets for The ORGANICS Beach here and relax from Thursday, 04.07.2024 to Saturday, 06.07.2024 at the beautiful Fuschlsee!

Journey to The ORGANICS Beach

A free shuttle will take you safely from our Grounds of Love directly to Fuschlsee and back.

The shuttle runs every 20 minutes from 09:30 a.m. to 06:30 p.m.

Stops:
Basic Camping
Day Guest / Comfort Camping

 

Independent arrival by car or bicycle is also possible.
A limited number of parking spaces are available on site, on a first come – first serve basis.

Food and drinks at The ORGANICS Beach

Fancy drinks and soul food provide the perfect feel-good experience until you head back to the Grounds of Love in the evening!

Various stalls offer different dishes including vegetarian and vegan alternatives surrounded by relaxed beach vibes.

Please note: It is not allowed to bring any kind of drinks to the area!

Cashless / Payment
How do I pay at #ELF?

At the Electric Love Festival you can only pay cashless with the ELF Wristband!
You will receive your ELF Wristband upon entry to the festival grounds, as soon as you show your ticket(s).

Afterwards, you can easily top up your ELF Wristband at our top-up locations with your desired amount in cash, by debit or credit card or online.

Where do I find the top-up stations?

All top-up stations can be found on our festival map, which will be published in due time.

If you have problems with the top-up or need help in any other way, our staff at the service centre in the Basic Camping or in the Stage Area will be happy to help you.

Opening hours Top-up stations

You can load your #ELF24 wristband via online top-up (right in time befor the festival) and at the top-up stations for card payment at any time throughout the festival.

For security reasons, the cash loading stations will be open at the camping area from Wednesday to Saturday from 10:00 AM to 10:00 PM.
The cash loading stations in the stage area are available during the opening hours of the stage area.

How can I withdraw unused credit of my #ELF23 Wristband?

A payout of your cashless credit is possible after the festival, from Sunday, 09.07.2023 12:00 PM via the following link.

Simply register or create an account and add the chip from your #ELF23 wristband, view the payment overview and start a payout of the remaining credit.

Please note that there may be fees charged by the receiving bank for withdrawals to countries outside the European Union. This may also apply to countries in the SEPA payment area.

Pay out cashless credit from 2022

A payout of the cashless credit for #ELF22 is possible via the following link.
Simply log in and add the chip from the Wristband, get a payment overview and start a payout of the remaining credit.

Travel
What are the travel options?

Please find an overview of all travel options here.

Self-organised bus tours

If you have planned your own bus journey to the ELF, please contact us in good time via our contact form.

IMPORTANT: No parking spaces for buses can be provided on the event site. Only entry/exit is permitted on site.

 

Location (Salzburgring)

Surrounded by the beautiful Salzburg Lake District in the Fuschlsee region, the Salzburgring is located close to the historic city of Salzburg.

Travel information can be found here https://electriclove.at/de/info/travel

Arrival via Google Maps.

Lost & Found
I lost something at #ELF23

Don’t worry!

Please contact our staff at the Service Centre Basic Camping or Infield and report the loss with your contact details.

If Electric Lovers have found your item, they can hand it in here, we will contact you as soon as possible and you can collect it from us.

You can find the locations of our service centres on our map here or in our official ELF app.

I found something at #ELF23

Help other Electric Lovers and hand in the item at one of our service centres at Basic Camping or Infield.
We will keep and deposit the item in the system and should someone report a lost item, we can return it directly.

Thank you for your help!

You can find the locations of our service centres on our map here or in our official ELF app.

Where can lost and found items be collected after #ELF23?

Lost items that have not been collected from us by the end of the Electric Love Festival can be collected at the municipal office of Koppl from Monday, 17.07.2023 at the earliest.

ID cards with a deposited address will automatically be sent to their owners by post from the municipal office of Koppl.

Items such as broken clothing, toys, drinking bottles, Tupperware, deodorant/perfume (except expensive brands) will not be kept.
If it is not possible or very inconvenient for the lost property owner to collect the item, we can of course send the items by post – the postage costs have to be paid by the recipient.

Find an overview of the lost and found items after the festival on the following homepage.

Safety Info
What happens in the event of a weather warning?

In the event of a storm or thunderstorm, please stay in your car and do not leave the vehicle until the storm has passed. Help each other and pick up other Electric Lovers if you still have space in your car. You can do this by activating your car’s hazard lights.


We are one big family and we have to look after each other! If you are injured, there are plenty of first-aid teams on site. Locations are shown on the map.

In a dangerous situation:

  • Ambulance: 144
  • Fire brigade: 122
  • Police: 133
  • Euro emergency call: 112

As our venue is very large, each building has a so-called location number (house number) – simply inform the emergency services or security, then the helpers can orientate easier and help faster.

Jobs
Where can I apply for jobs at #ELF24?

If you want to help us with the Electric Love Festival, you can register on our Job-Platform and apply for your favourite job there. 

Accessibility
Accessible festival grounds

Unfortunately it is not possible for us to make all areas barrier-free at this outdoor location. The paths on the campsites are not barrier-free. The paths in the stage area are also only partially accessible. In addition
the exit from the campsites to the stage area is a gravel path with a somewhat steeper incline.

our offer for people with disabilities

The Electric Love Festival welcomes all Electric Lovers to our Colorful Playground!

Should you be dependent on an accompanying person due to limited mobility, we will be happy to provide your accompanying person with a ticket from the same category as yours and additionally a parking ticket of your choice free of charge if the degree of disability is 50% or more.

Please fill in the following form so that we have all the necessary information in advance to send you the requested tickets by e-mail. 

Accessibility to the festival site

The festival area around the Salzburgring is not barrier-free.

The only barrier-free access to the festival area is possible via our CUPRA Platin VIP Lodge Parking.
In this case, the festival grounds can be reached with the combination of Festival Pass and CUPRA Platin VIP Lodge Parking.

Sanitary facilities for disabled people

All sanitary stations have their own toilets for people with disabilities, which are clearly marked as such and can be partially locked with the Eurokey.

I have questions about visiting the Electric Love Festival

You are welcome to contact us by email to info@electriclove.at with any questions you may have about attending the Electric Love Festival.

We will do our best to process all requests as quickly as possible.

Various
Lost items ELF23

Lost and found items can be picked up at the Koppl Municipal Office.

ID cards will be automatically sent to their owners by mail.
Items such as ripped clothing, toys, drinking bottles, Tupperware, deodorant/perfume (except expensive brands) will not be kept.
Of course, if it is not possible or very inconvenient for the loss taker to pick up the item, we can send the items via mail – the postage costs must be paid by the recipient.

For questions please contact fundamt@koppl.at